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About the Role
JLL empowers its people to shape a brighter way forward by combining world-class services, advisory, and technology for clients in the real estate industry. We are dedicated to hiring and nurturing top talent, fostering meaningful career growth, and creating a sense of belonging.
Responsibilities
- Oversee facility services.
- Manage help desk services for all locations, including remote offices.
- Plan, coordinate, and execute employee events.
- Track service request tickets from initiation to completion.
- Implement health and safety management practices.
- Monitor and respond to daily health and safety issues.
- Conduct and document regular safety inspections.
- Plan, coordinate, and execute disaster preparedness drills.
- Maintain safety-related documentation.
- Provide operational support and escalate issues.
- Act as a substitute for building operations coordinators/facility managers when they are absent.
- Escalate critical issues to senior management in a timely manner.
- Coordinate and supervise maintenance operations and construction activities.
- Manage the asset lifecycle.
- Optimize equipment placement in close collaboration with the asset management team and IT department.
- Ensure accurate asset registration and data updates in the facility management system.
- Properly assign and manage asset tags.
- Plan and support annual asset audits.
- Continuously monitor and analyze office space utilization.
- Propose and implement efficient space allocation.
- Conduct annual space reviews and confirm room ownership.
- Ensure data accuracy and improvement in collaboration with global teams.
Requirements
- Effective collaboration and persistence to guide diverse internal and external stakeholders to resolution.
- Coordination skills for cross-departmental projects.
- Adaptability and a problem-solving orientation.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Information sharing and document management using SharePoint.
- Willingness to learn facility management systems.
- Ability to build and maintain trust with team members.
- Capacity to positively influence and engage others.
- Contribute to team member motivation as a proactive team player.
- Advanced Japanese communication skills (JLPT N1 level or equivalent).
- Effective written and verbal communication in both Japanese and English.
- TOEIC score of approximately 600 or higher is desirable for online training.
Skills
- Collaboration
- Coordination
- Problem-solving
- Microsoft Office Suite (Excel, Word, PowerPoint)
- SharePoint
- Facility Management Systems
- Interpersonal Skills
- Communication (Japanese and English)
Location
- Tokyo, Japan
Work Type
- On-site
About the Company
- JLL empowers you to shape a brighter way.
- Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
- We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
- Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
- JLL is committed to respecting diversity and building an inclusive workplace environment.
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
- We take our responsibility to protect the personal information provided to us seriously.
- Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
- We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
- We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
Equal Opportunity
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
- If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
- This email is only to request an accommodation.
- Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.