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About the Role
WP Engine is seeking a motivated Customer Development Representative with experience in establishing, fostering, and maintaining relationships with technical and leadership contacts to uncover opportunities for deploying WP Engine through outbound prospecting and net-new lead generation. The CDR is the first point of contact for customers, responsible for generating lead volume and warm introductions for account management. This role offers a dynamic environment with tools, resources, and leadership to advance a sales career.
Responsibilities
- Research and catalog contact, account, and opportunity information.
- Build relationships with existing accounts and decrease dormancy.
- Use effective sales techniques to uncover customer needs addressable by WP Engine solutions.
- Articulate the benefits of using WP Engine solutions to prospects across various industries.
- Work to schedule quality meetings and opportunities to consistently overachieve quota.
Requirements
- Possesses a strong desire for continuous professional growth and ambition to master sales development.
- Highly receptive to feedback with a demonstrated ability to seek out, absorb, and apply constructive criticism.
- Demonstrates an innate, performance-driven mindset with the grit to navigate rejection constructively and maintain high energy.
- A proactive self-starter with a strong work ethic and a proven track record of over-achieving goals.
- Prior sales or outbound prospecting experience required.
- Exposure to structured methodologies (e.g., Solution Selling, Customer-Centric Selling, Sandler, or SPIN) is highly advantageous.
- Proven ability to engage prospects, command attention, and build rapport seamlessly across various channels (phone, video conferencing, email, LinkedIn).
- Experience navigating Salesforce.com or equivalent CRM applications to efficiently manage and track pipeline activity.
Skills
- Sales Development
- Outbound Prospecting
- Lead Generation
- Relationship Building
- Sales Techniques
- Customer Needs Analysis
- Solution Selling
- CRM Navigation (Salesforce.com)
Location
- Remote
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Benefits
- Company Stock Options
- 100% Paid Employee Medical, Dental, and Vision
- Pension Scheme with a match
- 100% Paid Life Insurance and Income Protection
- Supplemental Maternity & Paternity Pay
- Employee Assistance Program
- Generous Holiday Time
- One-time £375 Home Office Stipend
- Company Wellness Days
- Cycle 2 Work Scheme
- TELUS Health Perks
- On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal
About the Company
- WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence.
- Serves 1.5 million customers across 150+ countries.
- A global technology company providing premium, enterprise-grade solutions, tools, and services.
- Offers specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools.
- 8% of the web visits a WP Engine-powered site daily.
Equal Opportunity
- WP Engine strives to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique.
- WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.