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About the Role
We are seeking an experienced Senior Legal Counsel for a 9-month fixed-term contract to support Trustpilot's continued growth. This pivotal role involves complex negotiations, strategic thinking, and driving legal innovation, working with enterprise clients, strategic partners, and key stakeholders to shape future legal frameworks.
Responsibilities
- Lead complex commercial negotiations including enterprise customer agreements, strategic partnerships, and high-value supplier arrangements
- Drive legal strategy and innovation by developing scalable frameworks, templates, and processes that support business growth while managing risk effectively
- Act as senior advisor to commercial, partnership, procurement, and marketing teams, providing strategic legal guidance on business-critical initiatives
- Mentor and develop junior legal team members, fostering a collaborative and high-performing team environment
- Lead cross-functional projects including the development and enhancement of partnership programs, referral frameworks, and commercial product initiatives
- Champion legal technology and process improvement to deliver efficient, innovative solutions for contracting at scale
- Support business development by participating in key client meetings and submissions, RFP responses, and strategic partnership discussions
- Collaborate globally with Commercial Legal colleagues based in other regions, and our wider Trust, Legal and Privacy teams to ensure consistency and best practice across Trustpilot's international operations
Requirements
- Qualified to practice law in England & Wales or Scotland
- 5-9 years of relevant post-qualified legal experience (PQE)
- Strong background in commercial law gained in-house (preferably in the technology sector) or at a top-tier law firm serving technology clients
- Expertise in SaaS agreements, software licensing, data processing agreements (and related privacy compliance requirements), and complex technology transactions, including data licensing and strategic partnership relationships
- Proven track record of leading high-stakes negotiations and managing sophisticated commercial relationships
- Strong business acumen with the ability to provide commercially-focused legal advice that drives business outcomes
- Excellent leadership and mentoring skills with experience developing junior colleagues
- Outstanding communication and relationship-building abilities across all organisational levels
- Fluency in English (written and spoken)
Skills
- Commercial law
- SaaS agreements
- Software licensing
- Data processing agreements
- Privacy compliance
- Technology transactions
- Data licensing
- Strategic partnerships
- Negotiation
- Legal strategy
- Legal innovation
- Legal operations
- Commercial processes
- Leadership
- Mentoring
- Communication
- Relationship-building
- Legal technology
- Contract lifecycle management
Location
- London
Work Type
- Fixed-term contract
- Hybrid
Experience Level
- Senior
- 5-9 years PQE
Education Level
- Qualified to practice law in England & Wales or Scotland
Salary/Compensations
- Competitive compensation package + bonus
Benefits
- Flexible working options
- Competitive compensation package + bonus
- 25 days holiday per year
- Two (paid) volunteering days a year
- Learning and development opportunities (Trustpilot Academy and Blinkist)
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace
- Enhanced paid family leave
- Season ticket loan
- Cycle-to-work scheme
- Office amenities (table tennis, gaming corner, coffee bars, snacks, refreshments)
- Company celebrations and events
- ERG activities
- Team socials
- Access to over 4,000 deals and discounts
- Independent financial advice
- Free standard professional mortgage broker advice
- Talent acceleration programs
About the Company
- Trustpilot is a profitable, high-growth FTSE-250 company and the world's largest open customer review platform.
- Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews.
- We are driven by connection, with a culture built on relationships, collaboration, and respect.
- We have over 1000 employees across multiple global offices and are proud to be an equal opportunity workplace with diverse perspectives and ideas.
- Our purpose is to help people and businesses help each other, giving employees the autonomy to shape their careers.
Equal Opportunity
- Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.
- Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
- If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.