Advanced Software Engineer at Honeywell | SG | Rezi

Advanced Software Engineer at Honeywell

Advanced Software Engineer

Honeywell · SG

2 weeks ago

Advanced Software Engineer

Honeywell · SG

16 days ago
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About the Role

Lead the day-to-day technical and operational delivery of a team that monitors Honeywell’s Forge cloud applications. You will guide service-case resolution, strengthen connectivity and service performance, and turn platform data into opportunities that improve customer outcomes. This position includes people leadership and hands-on technical ownership, with accountability for team execution and service-level performance.

Responsibilities

  • Lead and manage a team of software engineers, setting clear priorities and helping ensure service-level agreements are met.
  • Oversee remote monitoring of Forge cloud applications, with a focus on system health, connectivity, and service performance.
  • Guide the triage and analysis of Forge-generated service cases, supporting efficient resolution with Field Service Leaders and Field Service Professionals.
  • Take ownership of complex or high-impact connectivity and performance issues, coordinating escalation and follow-through as needed.
  • Use Forge data to identify potential Spot opportunities and ensure clear, actionable recommendations are shared with field service teams.
  • Promote consistent incident-management practices, operational discipline, and effective knowledge sharing across the team.
  • Partner with cross-functional and back-end development teams to improve system reliability, monitoring quality, and customer outcomes.
  • Coach team members through technical problem-solving and support continuous capability development.

Requirements

  • Diploma or bachelor’s degree from an accredited institution in Electrical, Electronics, Instrumentation, Controls Engineering, or a related technical discipline.
  • 3+ years of software engineering experience, with a focus on monitoring and troubleshooting cloud-based applications.
  • Working knowledge of a major cloud platform such as AWS, Microsoft Azure, or Google Cloud, including cloud-monitoring tools and practices.
  • Experience collaborating with field service teams or comparable operational groups.
  • Experience using logging, alerting, and incident-management systems to support timely issue resolution.
  • Experience with Building Management Systems and Heating, Ventilation and Air-Conditioning (HVAC) systems.

Skills

  • Ability to identify energy waste or sub-optimal HVAC operation and recommend practical improvements.
  • Knowledge of cybersecurity best practices for cloud environments.
  • Strong analytical and problem-solving skills, with close attention to detail.
  • Ability to work independently while collaborating effectively in a distributed team environment.

Location

  • Singapore, Singapore

Work Type

  • Full-time

Experience Level

  • 3+ years

Education Level

  • Diploma or bachelor’s degree

About the Company

  • Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.