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About the Role

The Credit Support Associate (CSA) is a front-line unit within Global Banking & Markets (GBGM) that supports GCIB credit risk underwriters. This role offers ownership and autonomy over a portfolio of Corporate/FI clients from a credit administration perspective, with responsibility for key metric deliverables, credit facilities, data quality, and meeting deadlines. It involves close collaboration with credit and operational business partners, learning about clients and risk management, and contributing to process simplification and improvement. There is an opportunity for growth within a supportive and nurturing environment.

Responsibilities

• Support and assist the Credit Underwriting team on a daily basis in managing their portfolios, including the review of global credit facilities.
• Create credit approval documents for new, renewed, and amended loan, trading, and GTS facilities, and process them through the bank's systems of record.
• Review approved credit approval documents to ensure compliance with bank policy and procedures.
• Identify and resolve facility data discrepancies.
• Respond to inquiries from credit officers and other business partners, investigating and resolving portfolio-related queries.
• Monitor and resolve facility document exceptions.
• Create, maintain, and monitor credit and financial events and manage exceptions.
• Maintain accurate document records.
• Help simplify and improve processes.
• Develop and participate in strategic initiatives for efficiency opportunities with senior-level management and team members.
• Review procedures and technology for efficiencies.

Requirements

• University graduate or equivalent and/or track record of relevant experience.
• Institutional banking experience.
• Good understanding of credit products and processes is desirable.
• PC literate and systems oriented with proficiency in all Microsoft applications.
• Japanese language proficiency would be an advantage.

Skills

• Strong communication skills, both written and oral.
• Ability to communicate effectively across various lines of business and levels.
• Decision-making skills.
• Analytical skills.
• Technical skills.
• Leadership skills.
• Ability to adapt to a changing environment and responsibilities.
• Ability to quickly learn and understand processes, systems, and products.
• Ability to function under pressure to meet deadlines.
• Proficient at multi-tasking and managing competing priorities.
• Ability to escalate when needed.
• Ability to independently analyze complex issues, identify, and execute practical solutions.
• Proactively shares information/ideas.
• Consistently identifies best practices.
• Ability to work as part of a diverse team.
• Reliability.
• Flexibility.
• Open and constructive communication.
• Courteous and professional manner.
• Ability to influence others.
• Ability to build relationships.
• Aptitude to take on additional ad hoc initiatives outside of normal day-to-day activities.

Location

• APAC
• EMEA
• US

Work Type

• In-office culture

Education Level

• University graduate or equivalent

Benefits

• Affordable, competitive and flexible benefits
• Supporting teammates’ physical, emotional, and financial wellness

About the Company

• At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
• We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day.
• Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
• We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
• We value the unique perspectives individuals bring from all backgrounds and career paths.
• Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
• At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.