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About the Role
This is a hands-on role where you will work directly with Signarama franchise owners to identify opportunities, solve problems, and help businesses become more profitable and successful. You will act as a coach, advisor, problem-solver, and trainer, traveling throughout your assigned territory to visit locations and support owners and their teams.
Responsibilities
- Visit franchise locations to understand what’s working and identify areas for improvement.
- Collaborate with owners and managers on sales, operations, marketing, staffing, and profitability.
- Analyze P&Ls and financial information to identify growth opportunities.
- Assist franchisees in setting realistic goals and developing action plans.
- Provide guidance on marketing programs, training, technology, and best practices.
- Troubleshoot operational and technical challenges.
- Share successful strategies and practices from other Signarama locations.
- Liaise with the corporate team to ensure franchisees receive necessary support and resources.
- Cultivate strong, lasting relationships with franchise owners and their teams.
- Acknowledge successes and support franchisees through business challenges.
- Travel approximately 50% of the time within the assigned territory.
Requirements
- Understanding of the sign business, including industry challenges and profitability drivers.
- Experience working in a sign shop, sign franchise, signage manufacturing, sales, production, or installation.
- Experience working with budgets and P&L statements.
- Understanding of sales, marketing, and retail business practices.
- Experience improving business processes and profitability.
- Strong project management and organizational skills.
- Ability to assist franchisees with labor, vendor, supplier, and operational challenges.
- Strong communication and relationship-building skills.
- Comfortable interacting with owners, managers, and employees at all levels.
- Strong problem-solving skills and a proactive approach to finding solutions.
- Technical aptitude and ability to quickly learn new technology.
- Experience with graphic design software, point-of-sale systems, accounting software, or other common sign industry technologies.
- Proficiency with Microsoft Office and other standard business software.
- Valid driver's license and automobile insurance.
- Flexibility to travel approximately 50% of the time.
Skills
- Business Advising
- Field Support
- Operations Management
- Sales
- Marketing
- Financial Analysis
- Project Management
- Relationship Building
- Problem Solving
- Communication
Location
- West Palm Beach, FL
Work Type
- Field Support
- Travel
Experience Level
- Previous experience as a Business Advisor, Field Support Specialist, Operations Manager, General Manager, or similar role is a plus.
- Franchise experience is also helpful.
Salary/Compensations
- Competitive compensation
Benefits
- Competitive compensation
- Comprehensive training
- Travel opportunities
- Medical, Dental, Vision, and Life insurance coverage
- Generous time off (PTO)
- 401(k) plan with company match
- Social gatherings and team building activities
- Leadership workshops for personal development
- Recognition for top performers
- Philanthropy opportunities
About the Company
- United Franchise Group (UFG) is a global leader in franchising with nearly 40 years of experience and over 1800 locations in 60 countries.
- UFG fosters a culture of innovation, collaboration, and community at its West Palm Beach, FL headquarters.
- The company is recognized as the #1 Best Place to Work in South Florida (Large Company Division, 2026).
- UFG is committed to supporting its employees as they support franchisees, offering competitive pay and comprehensive benefits.