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About the Role
This role is at the heart of the action, supporting senior leadership, partnering with dynamic teams, and making a real impact on how we connect with clients and colleagues globally. Beyond administration, you will have opportunities to get involved in team management, customer engagement, marketing initiatives, and social media strategy.
Responsibilities
- Be a trusted partner to three Partners – own complex calendars and follow-ups across time zones, manage travel and expenses, and priority management; anticipate needs and ensure seamless day-to-day execution.
- Support budget preparation and tracking for Partners.
- Coordinate internal and external meetings, client engagements, and senior-level interactions across time zones with precision and professionalism.
- Support client-facing project work including scheduling, contract coordination, CRM updates, and high-quality deliverables.
- Manage and enhance client engagement infrastructure, including contact databases, customer profiles, and outbound communication initiatives related to client management or business development.
- Oversee financial and administrative processes such as expense management, invoice handling, and budget tracking.
- Be a true team player by providing coverage and support for other Administrative Assistants as needed.
Requirements
- Bachelor’s Degree or equivalent work experience required.
- Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook in particular) and internal collaboration tools and messaging systems (i.e., MS Teams) required.
- Proficiency in Microsoft Dynamics or similar CRM system is a plus, as well as familiarity with AI in the context of administrative and office management work a plus.
- Experience supporting senior stakeholders in a fast-paced, professional services environment.
- Exceptional organizational and prioritization skills with the ability to manage multiple high-priority tasks simultaneously and work under pressure.
- Excellent written and verbal communication skills with the ability to interact confidently with senior leaders and clients.
- Proactive mindset, anticipating needs rather than reacting to them, with a flexible, friendly, and positive attitude.
- A keen sense of effective customer and client service and problem-solving orientation.
- Excellent attention to detail, accuracy, and organizational skills.
- High level of discretion and professionalism when handling confidential information.
- Comfortable working independently while also collaborating across teams.
Skills
- MS Office (Word, Excel, PowerPoint, Outlook)
- MS Teams
- Microsoft Dynamics or similar CRM system
- AI in administrative and office management
- Customer service
- Problem-solving
- Attention to detail
- Accuracy
- Organizational skills
- Discretion
- Professionalism
Location
- Atlanta
- Boston
- New York
Work Type
- Full-time
Experience Level
- Experience supporting senior stakeholders
Education Level
- Bachelor’s Degree or equivalent work experience
Salary/Compensations
- $70,000-$85,000/year
Benefits
- Paid time off
- 13 paid holidays per year
- Medical/dental/vision insurance
- Basic life insurance
- 401(k) to eligible employees
About the Company
- Simon-Kucher is a global consultancy with more than 2,200 employees in 30+ countries.
- Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients.
- We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value.
- With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist.
- We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters.
- If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.
Equal Opportunity
- Simon-Kucher is an Equal Employment Opportunity (“EEO”) employer.
- Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.