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About the Role
As a Food & Beverage Team Leader, you will play a significant role in organizing various dining experiences. Your primary goal is to guide a cohesive team, ensuring smooth food and beverage operations. Your dedication to precision, guest satisfaction, and teamwork will be essential for the success of every dining experience.
Responsibilities
- Set the pace and lead by example during busy service periods.
- Collaborate with the team and spark motivation to attain exceptional results.
- Create a welcoming and friendly atmosphere where every moment is turned into a memory and every experience into a story.
- Upsell by crafting an unforgettable experience that leaves guests craving for more.
- Transform obstacles into opportunities when challenges arise.
- Proactively source information to increase product knowledge.
Requirements
- Proficiency in food & beverage protocols, including table & event service, beverage expertise, and coffee crafting skills.
- Confidence in communicating with guests and colleagues for seamless teamwork.
- Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays.
- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.
- Passion for engaging with patrons and collaborating within a team of diverse professionals.
Skills
- Food & beverage protocols
- Table & event service
- Beverage expertise
- Coffee crafting
- Communication
- Teamwork
- Adaptability
- Customer engagement
Location
- Circular Quay, Sydney
Work Type
- Full-time
Experience Level
- Team Leader
Education Level
- RSA or equivalent qualification
Benefits
- ALL Heartist Membership with discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program for earning status & reward points.
- Access to Accor’s industry leading training platforms, Accor Academy and Typsy.
- Opportunity to build a global hospitality network.
- Worldwide career growth opportunities within Accor's global network.
About the Company
- Pullman Quay Grand Sydney Harbour is an iconic hotel perfectly positioned in Circular Quay, offering luxurious accommodation with stunning views of the Sydney Harbour Bridge.
- The hotel provides a unique hybrid of premium hotel accommodation and long-term residential living, delivering a diverse, personalized guest experience.
- Features two standout food & beverage venues: Flaminia (modern Italian dining) and Acapulco ElVista (coastal Latin bar concept).
- Offers exceptional meeting and event spaces suitable for corporate functions and weddings.
- Accor is a world-leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
- Accor is an inclusive company that welcomes diversity and supports employee growth and learning.
Equal Opportunity
- At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life.
- Accor is an inclusive company, building diverse teams across the globe.
- Everyone has a story and we want to learn yours.