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About the Role
Join our E2E Customer Experience Servicing Product Team to help unleash the potential of every business. This role is crucial for creating delightful customer experiences across the entire lifecycle, maximizing ROI, and improving time-to-market for new products.
Responsibilities
- Work with Product Managers and stakeholders to understand business problem statements and convert them into Features within the SAFe Agile Service Excellence Train.
- Articulate product vision and features clearly to stakeholders, end users, and development teams.
- Prioritize and manage the Feature backlog of the SAFe Agile Train based on Value data metrics.
- Establish Feature acceptance criteria, accept Features, and refine Features with Product Managers, Stakeholders, Train Scrum teams, and end users.
- Review and provide feedback on demos to ensure Product changes meet acceptance criteria.
- Create PI release plans with input from stakeholders, end users, development teams, and run support teams.
- Monitor development progress and provide updates to stakeholders.
- Apply Agile methods and processes that encourage frequent inspection and adaptation.
- Lead PI Planning and review meetings to communicate feedback on development achievements to Stakeholders and End Users.
- Understand product strategy, market, industry, and company goals.
Requirements
- Strong understanding of business analysis, planning, development, and management.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels.
- Proficiency in problem-solving and time management skills, managing multiple asks, different deadlines, and continuous evolution in refinement.
- Proficiency to operate independently and within a multi-disciplinary team.
- Must undergo a drug test if a conditional offer of employment is made and will be working in the United States.
Skills
- Business Analysis
- Planning
- Development
- Management
- Communication
- Problem Solving
- Time Management
- Agile Methods
Location
- United States
Work Type
- Full-time
Experience Level
- Product Analyst I
Salary/Compensations
- $79,400.00-$116,975.00
About the Company
- Worldpay is a global leader in payments, striving for better and delivering impactful innovations that power transactions across the world.
- Our inclusive and global teams win together every day, with the best minds in the industry.
- We offer dynamic opportunities that go beyond borders.
Equal Opportunity
- Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
- Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.