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About the Role

Manage the solicitation and management of functional & non-functional requirements, playing a crucial role in facilitating requirements sessions and ensuring business needs are reflected in deliverables. You will perform process, data, and systems analysis, working closely with various stakeholders to implement solutions.

Responsibilities

Work closely with business and technology stakeholders to facilitate, interview, extract, and document detailed functional and non-functional requirements.
Liaise with business stakeholders to understand industry trends and business priorities that must be factored into solution designs.
Work in an Agile, iterative environment, supporting backlog refinement, sprint planning, and continuous delivery of requirements.
Define and communicate system requirements at the appropriate level of detail to ensure requirements are concise enough to drive the establishment of the right technology solution.
Analyze and conceptualize design of the solution, working with Solution Architects, Vendors, Software Developers and Quality Assurance Analysts to achieve business objectives.
Possess or rapidly acquire business and technical acumen to successfully represent the business and technology domains in solution brainstorming & design sessions.
Support backlog grooming, prioritization, sprint planning, and release planning activities.
Collaborate with internal and external teams to define API requirements, data contracts, integration specifications, and data exchange processes.
Document system interactions, integration workflows, and data mappings.
Coordinate and support Quality Assurance, including test case creation, defect triage, business validation, and sign-off activities.
Assist with the creation of test strategies, test plans and test summary reports required to support Transition to Production processes.
Ensure security, privacy, and compliance considerations (e.g., HIPAA, PIPEDA) are reflected in solution requirements.
Engage and coordinate with external vendors and integration partners to align requirements, APIs, and data exchange standards.
Recommend and lead changes to process and procedure improvements.
Facilitate requirements gathering workshops with business, technology and vendor teams.
Build trusted relationships with stakeholders and effectively manage competing priorities, scope changes, and conflicting requirements.
Follow established enterprise practices, standards, and processes.
Maintain a high level of knowledge on current system standards and department established methodologies.
Create interface mapping & specification documents to the level of detail that allows developers to code to those specifications.

Requirements

BSc in Business Administration or/and Computer Science.
5+ years progressive experience working in a Business Analyst, Solution Analyst, Systems Analyst, or Solution Analyst in a software development environment.
Strong business side knowledge of the health and wellness space and ability to rapidly acquire analysis methods and processes using a framework.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Strong facilitation, negotiation, and stakeholder management skills with ability to influence across business and technology teams.
Understanding of ETL (data transformation) processes, tools and practices, including mapping specifications.
Able to communicate complex and technical information to peers & business audience in natural language.
Able to prioritize, multi-task and work as a member of a team and independently.
Advance analytical, problem solving, critical thinking and time management skills.
Excellent communication and interpersonal skills with a strong customer service orientation is a strong advantage.
Flexible and comfortable working in a fast paced and constantly changing environment with shifting priorities.
Awareness of cybersecurity, data privacy, and compliance frameworks in health/wellness technology.
CBAP (Certified Business Analysis Professional) and/or Agile-related certifications (PMI-ACP, SAFe Agilist, or Agile BA) are considered an asset.
Experience in health benefits, wellness, disability management, insurance, healthcare, or employee benefits industries is considered an asset.

Skills

Facilitation
Interviewing
Concise communication
Process analysis
Data analysis
Systems analysis
Agile methodologies
Backlog refinement
Sprint planning
Continuous delivery
API requirements definition
Data contracts definition
Integration specifications
Data exchange processes
ETL processes
Stakeholder management
Negotiation
Problem solving
Critical thinking
Time management
Customer service orientation
Cybersecurity awareness
Data privacy awareness
Compliance framework awareness

Location

Canada

Work Type

Full-time

Experience Level

5+ years

Education Level

BSc in Business Administration or/and Computer Science

Salary/Compensations

$70,000 - $95,000 annually

Benefits

Comprehensive health and dental insurance.
Retirement savings plan with company contributions.
Health and wellness programs, including mental health support.
Training opportunities and assistance in obtaining professional designations.

About the Company

Bestlife Rewarded Innovations (a People Corporation subsidiary) continues to be on a growth trajectory across Canada and wellness programs need to become more than just a checkbox on a list of services.
Studies have proven that organizations with robust wellness programs have higher levels of engagement and garner strong returns allowing employers to quickly identify areas of importance for their employees and proactively address any critical issues.

Equal Opportunity

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to.
We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.