Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Assistant Housekeeping Manager - San Francisco at Embarcadero role.

Rezi rewrites your resume against Four Seasons Hotels and Resorts's job description. Free.

Tailor your resume to this Assistant Housekeeping Manager - San Francisco at Embarcadero role.

Rezi rewrites your resume against Four Seasons Hotels and Resorts's job description. Free.

Tailor my resume

Don't guess if your resume is good enough.

See how it scores against the Assistant Housekeeping Manager - San Francisco at Embarcadero posting at Four Seasons Hotels and Resorts — free, in seconds.

Don't guess if your resume is good enough.

See how it scores against the Assistant Housekeeping Manager - San Francisco at Embarcadero posting at Four Seasons Hotels and Resorts — free, in seconds.

Get my score

About the Role

The Four Seasons Hotel San Francisco at Embarcadero seeks an Assistant Housekeeping Manager to join their talented team. This is a unique opportunity to be part of the world's leading luxury hotel company, working in an environment that pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation.

Responsibilities

• Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
• Interviews, trains, schedules, conducts performance evaluations, and disciplines staff.
• Schedules daily work, collects room and floor status sheets, and monitors staff progress.
• Inspects completed rooms to ensure standards are met and coaches employees on deficiencies.
• Coordinates and follows up on work orders in assigned sections.
• Releases checkout rooms to be sold.
• Monitors the performance of House Attendants and ensures sufficient supplies on guest floors.
• Checks cleanliness of guest corridors, stairwells, elevators, and linen closets.
• Reviews and monitors staff schedules and tours the hotel to ensure maintenance and upkeep.
• Monitors employee activities to ensure standards are met, staff is supported, and guest needs are met.
• Resolves customer complaints, handling guest interactions with hospitality and professionalism, and accommodating special requests.
• Assists customers with inquiries regarding hotel services, hours of operations, key personnel, events, and directions.
• Responds to all guest requests accurately and in a timely manner.
• Takes action in matters related to the safety, security, satisfaction, and well-being of guests and employees when senior managers are not available.
• Responds swiftly and effectively in any hotel emergency or safety situation.
• Performs other related duties and responsibilities as assigned.

Requirements

• Reading, written and oral proficiency in the English language is required.
• Mandarin is a plus.
• Must have a minimum of one (2-4) years of housekeeping experience, luxury hotel preferred.
• Must be able to cope with stress and work in a high-volume operation.
• Must be able to prioritize and multi-task.
• Must be able to work a flexible schedule, including days, nights, weekends and holidays.
• Successful candidate must possess legal work authorization in United States.

Skills

• Housekeeping experience
• Luxury hotel experience
• Stress management
• Prioritization
• Multi-tasking
• Flexible scheduling

Location

• San Francisco, CA

Work Type

• Full-time

Experience Level

• 2-4 years

Education Level

• High school education or equivalent experience

Salary/Compensations

• $85,466.10

Benefits

• Generous medical, dental & vision insurance plans
• 401k Retirement plan
• 8 weeks of New Parental Leave Pay
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• Paid holidays, vacation & sick days

About the Company

• Four Seasons is powered by its people, a collective of individuals who strive for improvement and treat each other with respect.
• Team members create amazing experiences for guests through a commitment to luxury with genuine heart.
• The company believes in recognizing familiar faces and welcoming new ones, treating everyone as they would wish to be treated.
• Four Seasons' purpose is to create lasting impressions through genuine connections with people and the world.
• The company offers an award-winning work environment and an excellent benefits package.
• Four Seasons is committed to staff levels that align with extraordinary staff-to-guest ratios.
• The company hires motivated individuals and provides training, creating an environment for them to flourish.

Equal Opportunity

• Four Seasons is an Equal Opportunity, Affirmative Action employer.
• Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
• Information regarding 'EEOC is The Law' can be found at https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.