Medical Support Specialist at Sonic Healthcare USA | Austin, TX, US | Rezi

Medical Support Specialist at Sonic Healthcare USA

Medical Support Specialist

Sonic Healthcare USA · Austin, TX, US

2 weeks ago

Medical Support Specialist

Sonic Healthcare USA · Austin, TX, US

18 days ago
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About the Role

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

Responsibilities

  • Responsible for office procedures such as answering and triaging incoming calls, data entry, maintaining documentation for the department, faxing of reports
  • Recognize when corrective action is needed and implement effective solutions
  • Work in an office environment
  • Champion safety, compliance, and quality control

Requirements

  • High School Diploma or equivalent
  • 1 year of experience working in a call center or in the laboratory
  • Exceptional communication skills
  • Top notch typing proficiency (at least 35wpm), including 10-key
  • Ability to thrive in a fast-paced environment
  • Medical office / medical laboratory experience
  • Data entry experience in a production environment
  • This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Skills

  • Typing proficiency (at least 35wpm)
  • 10-key
  • Data entry
  • Communication skills

Location

  • Office environment

Work Type

  • Full time
  • First shift
  • 40 hours per week

Experience Level

  • 1 year of experience

Education Level

  • High School Diploma or equivalent

Benefits

  • Appreciation for your work
  • A feeling of satisfaction that you’ve helped people
  • Opportunity to grow in your profession
  • Free lab services for you and your dependents
  • Work-life balance, including Paid Time Off and Paid Holidays
  • Competitive benefits including medical, dental, and vision insurance
  • Help saving for retirement, with a 401(k) plus a company match
  • A sense of belonging – we’re a community!

About the Company

  • Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.
  • At Sonic Healthcare USA, we emphasize teamwork and innovation.
  • Check out our job openings and advance your career with a company that values its team members!
  • Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.

Equal Opportunity

  • We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.