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About the Role

As a Clinic Admissions Associate at ABC, you are the first point of connection for families beginning their journey into ABA therapy. You will guide families through the admissions process with empathy and care, helping them feel supported, informed, and confident. This role is an opportunity to build meaningful relationships, create exceptional first impressions, and help expand access to life-changing care for children with autism and their families.

Responsibilities

Responsible for the day-to-day administrative functions for busy clinics such as document management, tracking people and things, and internal and external communication with referral sources.
Provide support to inbound calls from both prospective and current clients/families.
Become a subject matter expert on autism to help others understand how ABC helps children.
Handle various marketing and admissions tasks to support the operations manager and clinical leadership.
Embody core values (Learning, Team, Excellence, Caring, and Fun!) and be a cultural role model for teammates.

Requirements

A positive and contagious attitude that shows readiness to engage with families.
1-2 years of experience in administrative work, customer service, client relations, or related areas.
A passion for work that benefits children with Autism Spectrum Disorder and their families.
An eagerness to be part of a caring and team-oriented company culture.
A deep commitment to show up every day and be a leader at the center.

Work Type

Full-time

Experience Level

1-2 years experience

Education Level

High School Diploma or GED Required
Bachelor's Degree preferred

Salary/Compensations

$19-$22 with bonus potential of up to $6,000

Benefits

10 days PTO
10 paid holidays
2 flex days (more with tenure)
Up to $600 in student loan repayment options
Tuition discounts through University Partnerships
90% health insurance coverage
401k with 2% company matching
Maternity/paternity award of up to $3,000
FSA options for childcare
Team events
Regional recognition nights
Team outings and events
Professional development opportunities
Leadership opportunities
401K Retirement Plans with company matching
Health Benefits covered up to 90%
Free Lunch Fridays

About the Company

At ABC, every child with autism has a unique story, and our mission is to help them achieve their full potential.
We meet children where they are, using a strengths-based approach to empower them and support their families.
Our industry-leading Net Promoter Score of 97 from families reflects the trust and loyalty we’ve built.
With locations across Texas, Arizona, Colorado, Illinois, North Carolina, and Minnesota, ABC is the largest provider of Applied Behavior Analysis (ABA) therapy for pediatric patients with autism.
Behind this success is a passionate team of over 1,000 board-certified behavior analysts (BCBAs), 7,000 paraprofessionals (BTs and RBTs), and countless operations professionals.

Equal Opportunity

ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.