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About the Role
As a Clinic Admissions Associate at ABC, you are the first point of connection for families beginning their journey into ABA therapy. You will guide families through the admissions process with empathy and care, helping them feel supported, informed, and confident. This role offers an opportunity to build meaningful relationships, create exceptional first impressions, and help expand access to life-changing care for children with autism and their families.
Responsibilities
- Manage day-to-day administrative functions such as document management, tracking, and communication with referral sources.
- Provide support to inbound calls from prospective and current clients/families.
- Become a subject matter expert on autism to help others understand the services provided.
- Handle marketing and admissions tasks to support the operations manager and clinical leadership.
- Embody core values (Learning, Team, Excellence, Caring, and Fun!) and serve as a cultural role model.
Requirements
- A positive and contagious attitude.
- 1-2 years of experience in administrative work, customer service, client relations, or related areas.
- A passion for work that benefits children with Autism Spectrum Disorder and their families.
- An eagerness to be part of a caring and team-oriented company culture.
- A deep commitment to show up every day and be a leader at your center.
Skills
- Document management
- Communication
- Customer service
- Client relations
- Subject matter expertise on autism
Location
- Texas
- Arizona
- Colorado
- Illinois
- North Carolina
- Minnesota
Work Type
- Full-time
Experience Level
- 1-2 years experience
Education Level
- High School Diploma or GED Required
- Bachelor's Degree preferred
Salary/Compensations
- $19-$22 per hour
- Bonus potential of up to $6,000
Benefits
- 10 days PTO
- 10 paid holidays
- 2 flex days
- Up to $600 in student loan repayment options
- Tuition discounts through University Partnerships
- 90% health insurance coverage
- 401k with 2% company matching
- Maternity/paternity award of up to $3,000
- FSA options for childcare
- Team events
- Regional recognition nights
- Professional development opportunities
- Leadership opportunities
- Free Lunch Fridays
About the Company
- At ABC, every child with autism has a unique story, and our mission is to help them achieve their full potential.
- We meet children where they are, using a strengths-based approach to empower them and support their families.
- Our industry-leading Net Promoter Score of 97 from families reflects the trust and loyalty we’ve built.
- With locations across Texas, Arizona, Colorado, Illinois, North Carolina, and Minnesota, ABC is the largest provider of Applied Behavior Analysis (ABA) therapy for pediatric patients with autism.
- Behind this success is a passionate team of over 1,000 board-certified behavior analysts (BCBAs), 7,000 paraprofessionals (BTs and RBTs), and countless operations professionals.
Equal Opportunity
- ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.