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About the Role
The Senior Specialist, People Operations is responsible for the accurate, timely, and compliant execution of employee lifecycle processes across our global organization, with primary operational ownership across the EMEA region. This role serves as an operational anchor for data integrity and process consistency across Workday and related People systems, managing complex cases and contributing to continuous process improvement with an AI-forward mindset.
Responsibilities
- Execute end-to-end employee lifecycle transactions (hires, changes, terminations) with high accuracy and timely documentation in Workday.
- Maintain process standardization across EMEA while independently managing complex and non-standard cases.
- Partner with the Global Mobility team on mobility transactions and coordination.
- Own the integrity of employee data in Workday as the system of record.
- Ensure data impacting payroll, compensation, reporting, and benefits is complete and accurate to prevent downstream impacts.
- Collaborate with Payroll and Finance to resolve data discrepancies promptly.
- Support regional benefits programs alongside the Global Benefits COE and external vendors.
- Maintain working knowledge of labor laws and regulatory requirements across EMEA jurisdictions to ensure policy compliance.
- Perform quality assurance checks on transactions and documentation to ensure adherence to defined standards.
- Support regional and global audit processes (including SOX) through meticulous record-keeping and proactive data governance.
- Analyze recurring operational bottlenecks and implement scalable workflow enhancements.
- Proactively leverage modern tools, Workday functionality, and AI-enabled solutions to reduce manual effort and optimize efficiency.
- Serve as a key point of contact for employee lifecycle inquiries.
- Contribute to global People Operations initiatives that improve scalability and service consistency across all regions.
Requirements
- 5–7 years of experience in People Operations or HR Operations.
- Advanced hands-on experience with Workday transactions, data governance, and reporting.
- Demonstrated experience navigating employee lifecycle processes in audit-conscious operational environments.
- Exposure to SOX controls preferred.
- Working knowledge of labor laws and compliance requirements in two to three priority EMEA markets—specifically the UK, Spain, or Romania.
- Exposure to Lithuania or Israel is a plus.
- An active curiosity and hands-on approach to modern technology.
- A track record of proactively adopting AI tools, automation, or modern software solutions to improve daily workflows and operational efficiency.
- Fluency in English (both written and verbal).
Skills
- Exceptional precision
- Strong attention to detail
- Quality-first mindset
- Ability to balance execution in high-volume environments with sound judgment
- Clear, concise communication style
- Strong cross-functional collaboration skills
Location
- London, UK
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- GBP 50000 - GBP 55000 - yearly
Benefits
- Employee Stock Purchase Plan (ESPP)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes)
- Competitive time off
- FlyBetter Days to volunteer in a cause you believe in
- Digital Disconnect Days
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
About the Company
- Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
- We have digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies.
- With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Equal Opportunity
- Flywire is an equal opportunity employer.
- With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.