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About the Role
The Manager, Programmatic Account Management is responsible for the full post-sale execution and management of Clear Channel Outdoors’s industry-leading programmatic approach for top tier clients across our roadside, airport, and Times Square inventory footprints. This role oversees Account Managers and interfaces strategically with the Product, Ad Operations, Data, Finance, and Sales teams to ensure Clear Channel Outdoor has the campaign activation approach and process infrastructure in place to continue to scale our programmatic business.
Responsibilities
- Ensures priority accounts are serviced optimally by Account Managers and enhances partnerships with key supply-side and demand-side platforms.
- Proactively works with high-value existing clients and partners to create new revenue opportunities and drive renewals.
- Oversees team’s daily management of live campaigns to ensure they meet client objectives.
- Assists team in developing optimization recommendations at campaign and agency levels.
- Manages, coaches, and develops their team, holding them accountable against metrics and customer expectations.
- Partners with Sales team to maintain tight linkage between pre/post-sale execution.
- Handles escalations pertaining to PMP deal setup, creative trafficking, third-party integrations, inventory management, and campaign delivery discrepancies.
- Manages execution of projects such as DOOH inventory enablement, cross-campaign analytics/yield optimization, and team process development.
- Liaises with the data team to review research study outcomes, communicate solutions demonstrating KPI achievement, and enable optimizations.
- Performs other projects and duties as assigned.
Requirements
- Bachelor’s degree in business, marketing, technology, or related field preferred, or equivalent combination of education, training, experience, or military experience.
- Minimum four (4) years working across functions in the media agency, publisher, or OOH media-owner space in a media planning, media buying or account management capacity.
- Two (2) years working in a programmatic-heavy or programmatic-centric role, working with ad technology (i.e., platforms, products, and monetization), understanding of RTB/DSPs/SSPs, and managing ad campaigns preferred.
- Sell-side account management or agency experience preferred.
- Manager experience preferred.
- Able to travel outside of the office 10-15% of the time for client meetings, corporate meetings, and industry events.
Skills
- Knowledgeable with the principles of ad serving, analytics, and DMPs.
- Solid understanding of relevant campaign metrics (foot traffic, reach frequency, tune-in, etc.).
- Proficient in Microsoft applications (i.e., Word, Excel, PowerPoint, etc.), PowerBI, and Atlassian platforms.
- Attention to Detail
- Business Perspective
- Information Gathering and Processing
- Initiative
- Insights Analytics
- Inspiring Others
- Presentation
- Problem Solving
Location
- New York, NY
Work Type
- Regular
Experience Level
- Manager
Education Level
- Bachelor's degree
Salary/Compensations
- Min: $110,000
- Max: $130,000
- Bonus Eligible
Benefits
- Multiple Medical, Dental, and Vision Plans to choose from
- Health Care Spending Accounts (HSA and FSA Options)
- Dependent Care Flexible Spending Account
- Optional Short Term and Long Term Disability Plans
- Company Paid Employee Life and AD&D Insurance
- Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
- Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
- Pre-Tax Commuter Spending Account
- Employee Assistance Program (EAP)
- 401(k) Savings Plan with company match
- Paid Time Off (Accrued Vacation and Sick Plans)
- Discounted Gym Memberships
- Professional Development Opportunities
- Employee Resource Groups
About the Company
- Clear Channel Outdoor is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
- Our organization participates in E-Verify.
Equal Opportunity
- As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities.
- Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.