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About the Role
The Housekeeping Room Attendant is responsible for ensuring guest rooms are always fresh and welcoming.
Responsibilities
- Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
- Provide genuine service and assistance to guests.
- Maintain room attendant cart, replenishing any items as required.
- Follow established safety procedures and wear protective equipment when needed.
- Respond to housekeeping room cleaning requests from guests or management in a timely and efficient manner.
- Keep supervisor updated on work progress and alert them to any repairs needed.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- Assist with deep cleaning projects.
- Adhere to all health and safety guidelines and standards.
Requirements
- Previous hotel cleaning and customer service experiences are an asset.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Ability to stand or walk for an extended time period.
- Flexible attitude to scheduled shifts, including nights, weekends, and/or holidays.
- Flexible and energetic with the ability to work under pressure.
- Literacy skills including reading, writing, and oral communication.
- Outstanding organizational, time management, and interpersonal skills.
- Ability to work well independently and in a team environment with minimum supervision.
- Self-motivated, honest, and creative.
Skills
- Customer service
- Organizational skills
- Time management
- Interpersonal skills
- Teamwork
- Communication
About the Company
- InnVest succeeds because our people love what we do.
- Our company culture is built on collaboration, with a nimble team where everyone has a voice and an opportunity to pursue their passions.
- InnVest is the largest independent owner and operator of hotels in Canada, with over 100 hotels representing 18 internationally recognized brands.
- Our portfolio is geographically and experientially diverse, ranging from roadside inns to luxury urban properties.
- Our mission is to deliver outstanding guest experiences and superior returns on quality hospitality investment.
- A career at InnVest will provide unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
Equal Opportunity
- InnVest Hotels is an inclusive employer.
- We welcome and encourage applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.
- We appreciate all applications, however only those applicants selected for an interview will be contacted.