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About the Role
Pixel is seeking a detail-oriented and highly organized Pharmacy Data Specialist to join their team in Austin, Texas. This role involves reviewing prescription and patient information, confirming order completeness, performing benefits analysis, and accurately entering data into pharmacy systems. The specialist will also manage documentation flow and collaborate with pharmacists and Patient Care Coordinators to ensure efficient operations and accurate information.
Responsibilities
- Review and process incoming prescriptions and order information received by fax, email, and other approved channels.
- Accurately and efficiently enter patient, prescription, medication, dosage, supply, and other required order information into pharmacy systems.
- Review prescription information for completeness and identify missing, inconsistent, or unclear information requiring additional review by the appropriate team member.
- Perform benefits analysis and enter applicable insurance and coverage information to support order processing.
- Confirm key prescription and order information is accurately captured before orders advance through the pharmacy workflow.
- Identify incoming documents that are not prescriptions or do not belong within the order intake workflow and route them promptly to the appropriate department or team member.
- Partner with pharmacists and Patient Care Coordinators to resolve questions, address incomplete information, and support timely order processing.
- Maintain awareness of order status and turnaround expectations, helping ensure Patient Care Coordinators and pharmacists have the information needed to keep patients appropriately updated.
- Maintain accurate and complete patient records while following established privacy, security, and pharmacy procedures.
- Prioritize incoming work based on urgency, completeness, and established workflow expectations while maintaining a high level of accuracy.
- Identify recurring intake issues, documentation gaps, or workflow concerns and escalate them appropriately.
Requirements
- Minimum two years’ experience in pharmacy operations, prescription processing, pharmacy data entry, or a related pharmacy environment.
- Active pharmacy technician registration in Texas.
- Eligibility and willingness to obtain pharmacy technician registration in New Jersey, and additional states as business needs require.
- Experience reviewing and processing prescription information, including medications, dosage, directions, quantities, and related supplies.
- Experience with pharmacy benefits, insurance verification, or benefits analysis.
- Strong attention to detail with the ability to accurately manage and enter a high volume of patient and prescription information.
- Experience working with pharmacy management systems, electronic patient records, or similar pharmacy technology.
- Experience working in a specialty pharmacy environment.
- PCTB Certification.
- Fertility pharmacy experience is highly preferred.
- Experience working in a fast-paced, technology-enabled pharmacy environment.
- Bilingual skills are a plus.
- A detail-oriented professional who values accuracy and takes pride in getting the details right.
- A collaborative team player who values open communication and shared success.
- A thoughtful problem-solver who asks questions and knows when to seek additional support.
- A curious learner who looks for opportunities to grow and improve how work gets done.
Skills
- Pharmacy operations
- Prescription processing
- Pharmacy data entry
- Benefits analysis
- Pharmacy management systems
- Electronic patient records
- Attention to detail
- Data entry
- Problem-solving
- Collaboration
- Communication
Location
- Austin, Texas
Work Type
- Full-time
- On-site
Experience Level
- Minimum two years’ experience
Education Level
- Active pharmacy technician registration in Texas
- Eligibility and willingness to obtain pharmacy technician registration in New Jersey, and additional states as business needs require.
- PCTB Certification
About the Company
- Pixel is on a mission to connect a fragmented healthcare system through a unified fertility management and support platform, bringing patients, providers, and pharmacies together.
- They believe patients deserve guidance, education, and compassionate support throughout their fertility journey.
- Pixel is building a platform that empowers patients while connecting them with healthcare professionals, resources, and community.
- Pixel is a growing healthcare startup building something meaningful together.
- Pixel's values include being Empathetic, Disruptors, Confident, Positivity, Driven, and Transparency.