Quality Assurance Manager at THE INSTITUTES OF APPLIED HUMAN DYN | NY, US | Rezi

Quality Assurance Manager at THE INSTITUTES OF APPLIED HUMAN DYN

Quality Assurance Manager

THE INSTITUTES OF APPLIED HUMAN DYN · NY, US

2 weeks ago

Quality Assurance Manager

THE INSTITUTES OF APPLIED HUMAN DYN · NY, US

18 days ago
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About the Role

Join IAHD’s mission to empower individuals with intellectual and developmental disabilities to lead meaningful and fulfilling lives. Help shape innovative programs that support inclusion, creativity, and community engagement.

Responsibilities

  • Chair IAHD’s Incident Review Committee (IRC) and the corrective action process
  • Conduct and manage investigations in accordance with OPWDD and Justice Center standards
  • Support staff training on incident management
  • Provide training to program teams on incident reporting requirements periodically during program staff meetings
  • Provide oversight and monitoring of agency incident reporting
  • Assign and review all investigations of reportable incidents and notable occurrences
  • Act as liaison to outside monitoring agencies including OPWDD and NYS Justice Center
  • Compile and prepare data for analysis for Annual Trend Report for reportable incidents, data pertaining to timeliness of investigations and initial reporting of incidents
  • Maintain agency database for reportable incidents and occurrences
  • Conduct POMS interviews (Personal Outcome Measures) monthly
  • Become a member of the IAHD Leadership

Requirements

  • Bachelor’s degree in Human Services or a related field
  • 3+ years of experience in quality assurance, compliance, or investigations in human services
  • Completion of OPWDD Investigator Training (or willingness to obtain) and must remain certified thereafter
  • Must be fully vaccinated (COVID-19)

Skills

  • Strong organizational skills
  • Strong analytical skills
  • Strong written communication skills
  • Proficiency with Microsoft Office
  • Proficiency with IRMA systems
  • Proficiency with WSIR systems
  • Deep understanding of OPWDD regulatory frameworks
  • Deep understanding of NYS Justice Center regulatory frameworks
  • Deep understanding of Department of Health regulatory frameworks
  • A proactive mindset
  • A strong commitment to continuous improvement

Location

  • Westchester - Tarrytown, NY 10591

Work Type

  • Full Time
  • Monday - Friday 9am-5pm

Experience Level

  • Entry

Education Level

  • 4 Year Degree

Salary/Compensations

  • $70,000.00 - $75,000.00

Benefits

  • Competitive Salary
  • Full Health Coverage (Medical, Dental, Vision, Rx)
  • Agency-paid Life, Short- & Long-Term Disability Insurance
  • 403(b) Retirement Plan with Financial Guidance
  • Generous PTO: Vacation, Sick, Personal & Holidays
  • Aflac Voluntary Benefits + Wellness Incentives
  • Pre-tax Commuter Benefits
  • PSLF-eligible Employer (Public Service Loan Forgiveness)
  • Access to EAP & Exclusive Employee Discount Programs
  • Tuition Reimbursement upon completion of two years of employment

About the Company

  • IAHD is proud to be an Equal Opportunity Employer committed to building an inclusive and supportive workplace for all.

Equal Opportunity

  • IAHD is proud to be an Equal Opportunity Employer committed to building an inclusive and supportive workplace for all.