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About the Role
The Systems & Data Analyst supports and administers Workday (HCM, Recruiting, Learning & Performance) and other people platforms, ensuring accurate data, reliable system performance, and timely support for managers and employees. The role partners with P&P and Technology to optimise systems, improve processes, deliver workforce insights through reporting and dashboards, and help our people get the most from our platforms. A key part of this role is communicating technical systems concepts in clear, practical, everyday language, helping managers and employees confidently navigate our platforms.
Responsibilities
- Administer and maintain Workday and other P&P systems to support operations.
- Configure and maintain business processes, workflows, approvals and structures.
- Ensure system access and settings align with policies, processes and compliance.
- Support system enhancements, new functionality and continuous improvement.
- Maintain clear, practical documentation, procedures and user guides.
- Configure processes across recruitment, onboarding, employee movements, leave, performance and offboarding.
- Test and validate configuration changes before implementation.
- Maintain accuracy and integrity of workforce data, organisational structures, job profiles and compensation frameworks.
- Conduct regular data quality reviews and support compliance reporting.
- Provide Level 1 and Level 2 user support, resolving workflow issues.
- Identify recurring issues and recommend improvements to configuration or documentation.
- Prepare regular and ad hoc workforce reports and dashboards.
- Identify trends and insights to support workforce planning & decision‑making.
- Apply a broad understanding of Australian Employment Laws to ensure people processes and system configurations support compliant practices.
Requirements
- Experience configuring and administering Workday or a similar Human Capital Management (HCM) platform.
- Sound understanding of P&P processes across the employee lifecycle and the ability to configure systems that support efficient, customer-focused ways of working.
- Experience maintaining employee, organisational and workforce data with a strong commitment to data accuracy, integrity and governance.
- Strong analytical and problem-solving skills.
- Experience producing workforce reports, identifying trends and recommending improvements.
- Demonstrated ability to support system enhancements, test configuration changes and troubleshoot user issues with a continuous improvement mindset.
- Strong planning, organisation and attention to detail, with the ability to manage competing priorities and deliver high-quality outcomes.
- Successful applicants will therefore undertake a Working With Children Check and a National Police Check.
Skills
- Excellent communication skills
- Relationship management skills
- Ability to translate people experiences into business processes enabled by technology
- Strong analytical skills
- Strong problem-solving skills
- Strong planning skills
- Strong organisation skills
- Attention to detail
Location
- Remote (potential to work from anywhere in the world for 20 days a year)
Work Type
- Full-time
Experience Level
- System & Data professional
Benefits
- Best Self leave days and additional carer’s leave
- Leave to support reproductive health.
- Leave options for pet owners
- Public Holiday swap options
- Potential to work from anywhere in the world for 20 days a year.
- Commitment to supporting mental health and wellbeing.
- Development and growth opportunities in a workplace underpinned by the science of positive psychology.
About the Company
- Our mission is to brighten the lives of seriously ill children and their families. Our programs bring them fun, joy and laughter when they need it most… because happiness matters.
- We create exceptional people experiences across every stage of the Starlight employee journey, enabled by simple, effective processes and people technology.
- Recognised as a Great Place to Work.
- One of AFR’s Most Innovative Companies.
- Most trusted children’s charity in Australia.
Equal Opportunity
- Our goal is to be the most inclusive workplace in Australia. We welcome candidates from all cultural backgrounds, and encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTI+ community, people with a disability and those who are mature aged or just starting out in their careers.
- We are committed to positive employment experiences in an environment where everyone is included, respected, safe and treated fairly, so you can be your best and true self every day.
- If we can make accommodations to our recruitment process to help you shine, please include this in your application.