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About the Role
Kate Spade New York is seeking a Training Specialist to identify business needs and develop/deliver training programs to enhance organizational capabilities within Retail and Outlet. This role focuses on increasing sales, market share, profitability, and customer experience to ensure sustained growth, while building knowledge, confidence, and leadership capabilities.
Responsibilities
- Identify and analyze business needs, and plan and deliver training programs or developmental solutions to enhance organizational capabilities of Retail and Outlet.
- Develop and execute training solutions to support business objectives of increasing sales, market share, profitability, and customer experience.
- Build knowledge, confidence, and leadership capabilities to deliver for customers and the business.
- Improve selling skills for all staff and leadership capabilities for Store Leaders and above.
- Improve conversion, productivity, and new customer acquisition (Gen Z).
- Elevate customer experience by improving customer scores.
- Partner closely with Channel Head, Regional Leader, and HR to ensure effective delivery of training and developmental solutions.
- Contribute to accelerate brand transformation by enhancing fashion acumen throughout the organization.
Requirements
- Training planning and execution experience in Fashion/Luxury industries.
- More than 5 years' experience as Store Manager, Stylist, or Merchandising Director in fashion/apparel brands with an ability to deliver training (Nice to have).
- Strong interpersonal and communication skills, with the ability to build trusted relationships with internal and external business partners and collaborate effectively with team members.
- Experience in management training (e.g., Situational Leadership, Coaching Training) is a plus.
- Working experience in a fast-moving US company or culture is a plus.
- Passion for people development is a plus.
- Hands-on, self-starter, energetic with a positive attitude and strong work ethic.
- Creative and strategic problem solver with solid execution and implementation skills.
- Results-oriented and willing to influence performance on a regular basis.
- Japanese Fluent, Business level English (mandatory).
Skills
- Interpersonal skills
- Communication skills
- Management training
- Situational Leadership
- Coaching
- Fashion acumen
- People development
- Problem solving
- Execution skills
- Implementation skills
Location
- US
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor's degree
About the Company
- Kate Spade New York is a global lifestyle brand launched in 1993, known for its colorful, bold, and optimistic designs. It offers seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. The brand celebrates communities of women and their lifestyles.
- Kate Spade New York is part of the Tapestry portfolio, a global house of brands committed to innovation and inclusivity.
- Tapestry is committed to equity, inclusion, and diversity.
Equal Opportunity
- Tapestry is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.