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About the Role
Lead, support and grow a team that makes a difference every day. This role combines hands-on operational management with genuine people leadership, ideal for someone who thrives on variety, teamwork and making things run smoothly.
Responsibilities
- Lead, mentor and motivate your team to deliver an exceptional patient experience every time
- Manage rosters, appointment scheduling, patient flow and centre presentation
- Support dentists to deliver efficient, high-quality general dental care
- Ensure compliance with clinical and operational policies and procedures
- Monitor key performance metrics and identify opportunities for improvement
- Partner closely with your Regional Manager on business goals, team development and centre growth
Requirements
- Experience in dental or healthcare operations — as a Practice Manager, Senior DA, or team leader
- Confidence managing the daily operations of a busy centre
- Strong leadership and communication skills, with the ability to coach and develop others
- Excellent organisational skills and attention to detail
- A proactive, solutions-focused mindset and willingness to roll up your sleeves
- A genuine passion for patient care and teamwork
- Must hold a Blue Card for paid employment in QLD (at no cost to you)
Skills
- Leadership
- Communication
- Coaching
- Organisational skills
- Attention to detail
- Problem-solving
Location
- Blacktown
Work Type
- Full-time
- Permanent
Experience Level
- Experienced people leader
- Senior Dental Assistant or Practice Manager ready to step up
Salary/Compensations
- Competitive salary package
Benefits
- Career progression opportunities
- Ongoing training, coaching and leadership development
- Support from experienced regional and national operations teams
- A growing national network offering long-term career pathways
About the Company
- Pacific Smiles is building a network of centres that deliver quality, accessible, and patient-focused dental care across Australia.
- Centre Leaders are supported by dedicated regional and national teams, and have access to the tools, resources and training they need to succeed.