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About the Role

This role involves providing training and support for insulin pump systems to patients and healthcare professionals, guiding users through insulin pump therapy, and collaborating with healthcare providers. You will share product knowledge and practical application recommendations, conduct on-site visits within your service area, and independently plan and organize your activities to ensure professional, patient-centered, and high-quality care.

Responsibilities

Provide training and support for insulin pump systems to patients and healthcare professionals.
Guide users in the implementation and safe use of insulin pump therapies.
Collaborate with diabetes centers, clinics, practices, and other healthcare professionals.
Share product knowledge and practical application recommendations.
Conduct on-site visits within your service area.
Independently plan and organize your activities.
Ensure professional, patient-centered, and high-quality care.

Requirements

Completed qualification as a Diabetes Educator (DDG) or a comparable medical-technical professional qualification.
Alternatively, relevant experience in diabetes care and in handling insulin pump systems.
Enjoy working with patients and medical professionals.
Strong communication and training skills.
Independent, structured, and extremely reliable way of working.
Valid driver's license, own car, and willingness to travel extensively.

Skills

Diabetes education
Insulin pump systems
Patient training
Healthcare professional collaboration
Product knowledge
Communication
Training delivery
Independent planning
Organization
Customer service

Location

On-site within service area

Work Type

Freelance
Contract

Experience Level

Not specified

Education Level

Diabetes Educator (DDG) qualification or comparable medical-technical professional qualification
Relevant experience in diabetes care and insulin pump systems

Salary/Compensations

Attractive and competitive compensation on a freelance basis

Benefits

Flexible work scheduling
High degree of personal responsibility
Regular professional development and support
Meaningful work with direct impact on people's lives
Long-term collaboration

About the Company

Tandem Diabetes Care creates new possibilities for people living with diabetes through a positively different experience.
We manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology.
Our company's human-centered approach to design, development, and support delivers innovative products and services.
Many team members have personal connections to diabetes, making the work meaningful.
We believe joy fuels excellence and have built a workplace that celebrates achievements and supports well-being.
Our team thrives on pushing boundaries, fostering growth, and maintaining fun and camaraderie.

Equal Opportunity

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
We are an inclusive organization and welcome applications from a wide range of candidates.
Selection for roles will be based on individual merit alone.