Field Application Scientist _ Life Science
The businesses of Merck KGaA, Darmstadt, Germany · JP
18 days agoImpress employers and recruiters.
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About the Role
Provides technical field support for Mirus Bio customers, including experimental design and troubleshooting. Supports, nurtures, and helps to close sales opportunities. Represents Mirus Bio products to the life science community. Aligns with Commercial and Marketing teams to ensure clear and effective communication of product value. Collaborates with various teams to identify key customer requirements for future product development. Coordinates scheduling of demonstrations and training. Actively provides feedback on customer needs and product improvements. Develops technical marketing content and gathers information to support sales and marketing efforts.
Responsibilities
- Provides technical field support for Mirus Bio customers, including experimental design and troubleshooting
- Supports, nurtures, and helps to close sales Opportunities
- Tracks customer Evaluations and Opportunities through a Customer Relationship Management (CRM) platform (e.g., Salesforce)
- Represents Mirus Bio products to the life science community, including seminar and poster presentations of established technologies at local and large industry trade shows
- Aligns with the Commercial and Marketing teams to ensure the value of the Mirus Bio product line is communicated clearly and effectively to customers and employees
- Collaborates with Product Management, Technical Support, Customer Service, and Commercial teams to identify key customer requirements for future product development efforts
- Coordinates with Commercial and Marketing teams to schedule onsite demonstrations and customer training
- Actively provides feedback regarding customer requirements, product evaluations, and general product improvements.
- Develops technical marketing pieces and content (e.g., whitepapers, application notes, advertorials, email blasts, social media posts, etc.) and gathers information necessary to aid the Marketing, Sales and Support teams in effectively supporting our products to new and existing customers
Requirements
- Bachelor’s degree in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics or a life sciences-related discipline with a minimum of 4 years of life science research/lab experience equivalent experience with demonstrated industry performance OR a Master’s degree or Ph.D. in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics or a life sciences-related discipline with a minimum of 2 years of life science research/lab experience equivalent experience with demonstrated industry performance
- Japanese: Native level, English: Business level required
- Hands on experience with CGT (Cell and Gene Therapy)
- Four or more years of wet lab experience
- Minimum of five years of experimental design and troubleshooting
- Five or more years of public speaking/presentation experience
- Must be able to travel domestically up to 50% of the time
- Experience with transfection, electroporation, and viral transduction workflows
- Understanding and experience working in the cell and gene therapy space with a focus on VV (Viral Vector) modalities
- Exposure and awareness of the evaluation, use, and implementation of ancillary materials throughout the cell and gene therapy process
- Appreciation of cell and gene therapy drug assets and the drug asset customer journey
- CRM experience like Salesforce, Microsoft Dynamics, Hubspot etc.
Skills
- Experimental design
- Troubleshooting
- Sales support
- CRM platform usage (e.g., Salesforce)
- Public speaking
- Presentation skills
- Technical marketing content development
- Transfection
- Electroporation
- Viral transduction workflows
- Cell and gene therapy
- Viral Vector modalities
Location
- Domestic travel up to 50%
Work Type
- Field support
Experience Level
- Minimum 4 years of life science research/lab experience (with Bachelor's)
- Minimum 2 years of life science research/lab experience (with Master's or Ph.D.)
- Four or more years of wet lab experience
- Minimum of five years of experimental design and troubleshooting
- Five or more years of public speaking/presentation experience
Education Level
- Bachelor’s degree in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics or a life sciences-related discipline
- Master’s degree or Ph.D. in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics or a life sciences-related discipline
About the Company
- We are a group of curious people with diverse backgrounds, perspectives, and life experiences. We believe this diversity drives excellence and innovation, strengthening our leadership in science and technology.
- We are committed to creating access and opportunities for everyone to grow and develop at their own pace.
- Join us to build an inclusive and belonging culture where millions of people are impacted and everyone can support the advancement of humankind!
- Apply now to join a team dedicated to driving discovery and enhancing human progress!