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About the Role
The Event Server is responsible for delivering smooth, high-quality catered event service from setup through breakdown, while maintaining clean, organized guest and service areas. This role reports to the Event Captain.
Responsibilities
- Set up event spaces, including tables, chairs, buffets, linens, silverware, glassware, china, and other rentals and décor.
- Break down event spaces efficiently, ensuring all rentals, décor, and service items are properly sorted and packed.
- Assist with loading and unloading catering trucks and moving equipment safely.
- Execute table service meals, including wine and coffee service, with attention to timing and presentation.
- Replenish food and beverage stations throughout events to maintain a consistent guest experience.
- Provide guests with accurate, detailed information on food and beverage offerings.
- Respond to guest needs in a polite, friendly manner and escalate requests appropriately.
- Maintain clean, neat, and organized buffets and beverage stations throughout service.
- Clean dining rooms and event spaces during and after events, minimizing trash and keeping areas guest-ready.
- Perform side work, including polishing silverware and glassware, filling condiments, and stocking coffee service items.
- Provide ongoing cleaning and organizational support during catered events to keep service flowing smoothly.
- Communicate guest requests clearly and promptly to management and event leads during service.
- Follow work rules, safety guidelines, and safe lifting/handling practices to support a safe work environment.
- Support event service and logistics needs as directed by catering management and lead staff.
Requirements
- Experienced in food service, catering, hospitality, or event operations.
- Consistently polite, professional, and guest-focused in fast-paced environments.
- Able to communicate clearly and professionally, including using correct grammar and complete information.
- Comfortable following detailed instructions and executing service steps accurately.
- Flexible and reliable with an ever-changing schedule (nights, weekends, holidays as needed).
- Calm under pressure and able to maintain composure during high-volume moments.
- Energized by teamwork and willing to do what’s needed to support the event (“do whatever it takes” mindset).
- Passionate about food, hospitality, and delivering excellent service.
Skills
- Food service
- Catering
- Hospitality
- Event operations
- Guest service
- Communication
- Teamwork
- Problem-solving
About the Company
- ONTHEMARC is a contemporary, full-service catering company known for creating memorable, well-executed events where great food and great service always come first.
- Founded in 2006, ONTHEMARC has grown into one of the region’s most respected hospitality brands.
- We operate out of a 15,000-square-foot industrial kitchen and office space and service more than a dozen exclusive venues across Connecticut, New York, New Jersey, and beyond.
- Our exceptional team of over 40 full-time employees and 600 part-time staff brings our signature blend of culinary excellence, seamless service, and creativity to every event.
- Our culture is grounded in hospitality, humility, and excellence.
- We believe great work starts with great people: those who care deeply, stay calm under pressure, communicate directly, and show up for one another.
- We lead with warmth and professionalism, move fast, adapt often, and take pride in doing things the right way.
- At ONTHEMARC, we’re not just building events - we’re building experiences that connect people, celebrate milestones, and raise the standard for what hospitality can be.
- If you’re passionate, hardworking, and thrive in a collaborative, high-energy environment, there’s a place for you here.