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About the Role

As a senior member of staff in Infrastructure Development, this individual is responsible for building a future-fit infrastructure and organization for JLL, developing and enabling resilient and adaptable infrastructure across the enterprise. The Head of Development Tools brings experience, knowledge, and future vision for transforming the infrastructure function including the management of source code repository, CICD pipelines, golden images/patterns, OS, containers, immutable & resilient infrastructure, observability standards, and support of tooling, infrastructure & applications.

Responsibilities

Ownership of Development Tools, including Observability, Operating Systems, Containers, Source Code and Pipelines.
Nurture healthy engagement with stakeholders/users of the tooling and ensure measurable benefits.
Create and communicate a pioneering vision for Infrastructure Development, including value proposition in digital transformation, cloud optimization, and adoption of innovative technologies.
Optimize, redesign, and deliver engagement models for Infrastructure services.
Champion innovation by embracing and driving automation and observability.
Create and execute strategies for cloud, edge, and on-premises infrastructure.
Develop future-proofing talent strategies to develop, upskill, and retain an adaptive workforce.
Modernize to a cost-optimized, on-time, and stable hybrid infrastructure.
Build resilient platforms to power business growth.
Build relationships and collaborate effectively across various levels of the organization.
Convey complex technical concepts and strategies to technical and non-technical stakeholders.
Define the value of Infrastructure Development, including objectives, metrics, and KPIs.
Track outcomes against goals, such as reducing risk and optimizing cost.
Drive the adoption of service improvements through a programmatic approach to continuous improvement.
Measure and share the impact of service improvements.
Continuously evaluate the business value of Infrastructure Development using metrics such as KPIs, Outcome Driven Metrics, and OKRs.

Requirements

Has a clear strategic vision, with the ability to develop and communicate an Infrastructure Development vision that inspires and motivates staff and aligns with the IT and business strategy.
Exceptional communication skills and ability to effectively communicate complex concepts to various audiences.
Aptitude to facilitate collaboration and build relationships across business lines.
Articulate Infrastructure Development approach to risk-taking to non-technical audiences.
Strong business acumen, including industry and domain-specific knowledge of the enterprise and its business units.
Deep understanding of current and emerging Infrastructure Development technologies and practices.
Skilled at driving cultural change; Evangelizing and implementing transformational initiatives.
Successful history of building and leading diverse teams.
Foster a collaborative, inclusive, and innovative work environment.
Provide mentorship and professional development opportunities.
Possess an understanding of risk management principles and methodologies.
Ability to assess and prioritize risks effectively.
Develop risk mitigation strategies.
Ensure in-placed controls are aligned with governance and policy requirements.
Committed to continuous learning and staying up to date with the latest trends, technologies, and threats.
Adheres to the highest ethical standards and demonstrates integrity.
Instill a strong culture of ethical behavior within the Infrastructure Development function and across JLL.
This position does not provide visa sponsorship.
Candidates must be authorized to work in the United States without sponsorship.
Experience as a collaborative and influential leader instilling confidence among stakeholders in FORTUNE 500 environments.
Established reputation as a bold thinking, progressive executive exhibiting strong levels of insight and exceeding stakeholder’s expectations.
Transformational leader who leads change with energy and resilience.
Has the courage to make complex decisions and take calculated risks.
Adjusts style to accommodate individuals and the various phases of growth.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Skills

Development Tools
Observability
Operating Systems
Containers
Source Code
CICD Pipelines
Immutable & Resilient Infrastructure
Cloud Computing
Virtualization
Network Architecture
Protocols and Technologies
IT Security Strategies
Generative AI
Automation
DevOps
SRE
Cloud Adoption at Scale
Risk Management Principles
Analytical and Problem-Solving Abilities

Location

San Francisco, CA

Work Type

On-site
Full-time

Experience Level

10+ years of experience with Development Tools
At least 5 years in a leadership role in a technical capacity in the cloud and/or advanced network areas
Senior member of staff

Education Level

Bachelor’s degree in science, Engineering
Master's degree preferred

Salary/Compensations

221,800.00 – 277,300.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential and retail properties.
A Fortune 500 company with annual revenue of $20.8 billion and operations in over 80 countries around the world, our more than 108,000 employees bring the power of a global platform combined with local expertise.
Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY.
JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
Pursuant to the Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.