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About the Role
Provide supervision and leadership to security officers at assigned client locations. Serve as a liaison between site management, clients, and security personnel. Conduct site inspections, audits, and post checks to ensure compliance with company and client expectations. Respond to incidents, emergencies, and client concerns in a professional manner. Assist with officer training, coaching, and performance management. Complete reports, schedules, and other administrative tasks accurately and on time. Support staffing needs by covering open posts and assisting at multiple locations as needed. Maintain a high level of customer service and professionalism at all times.
Responsibilities
- Provide supervision and leadership to security officers at assigned client locations.
- Serve as a liaison between site management, clients, and security personnel.
- Conduct site inspections, audits, and post checks to ensure compliance with company and client expectations.
- Respond to incidents, emergencies, and client concerns in a professional manner.
- Assist with officer training, coaching, and performance management.
- Complete reports, schedules, and other administrative tasks accurately and on time.
- Support staffing needs by covering open posts and assisting at multiple locations as needed.
- Maintain a high level of customer service and professionalism at all times.
Requirements
- High school diploma or equivalent.
- Valid California Driver's License with a clean driving record.
- Ability to travel throughout the Bay Area, including assignments between Fremont and San Francisco.
- Previous supervisory experience in security, law enforcement, military, or a related field preferred.
- Strong verbal and written communication skills.
- Excellent customer service and conflict resolution abilities.
- Intermediate to advanced computer skills, including proficiency with Microsoft Office applications, email, and report writing.
- Ability to work flexible schedules, including days, evenings, overnight shifts, weekends, and holidays.
- Previous GSOC (Global Security Operations Center) experience.
- Experience with incident management systems, access control systems, and security technology platforms.
- Experience managing multiple sites or mobile security operations.
- Strong leadership and decision-making skills.
- Professional appearance and demeanor.
- Ability to adapt quickly to changing assignments and priorities.
- Excellent organizational and time management skills.
- Ability to work independently with minimal supervision.
- Strong attention to detail and situational awareness.
- Must be able to stand, walk, and patrol for extended periods.
- Must be able to respond quickly to emergencies.
- Must be capable of driving between multiple client locations as business needs require.
Skills
- Leadership
- Decision-making
- Communication
- Customer service
- Conflict resolution
- Computer proficiency
- Microsoft Office
- Report writing
- Adaptability
- Organization
- Time management
- Attention to detail
- Situational awareness
Location
- San Francisco Bay Area
- Fremont
- San Francisco
Work Type
- Flex
- Full-time
- Part-time
Experience Level
- Supervisor
- Previous supervisory experience preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $32hr to $35hr
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- Access to earned wages on a daily basis (prior to payday, restrictions and fees may apply)
- Weekly pay
- Competitive benefits
- Flexible schedules
About the Company
- Securitas is a global company that offers the most advanced and sustainable security solutions in the industry.
- We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
- Securitas plays an essential role for our clients and in society.
- We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness.
- With over 80 years of protecting the things that matter, we’ve seen more than most.
- Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives.
- United through our common purpose, we provide the security needed to safeguard our clients' assets and people.
- Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
- Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
- Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables.
- Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t.
- Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Equal Opportunity
- Securitas is committed to diversity, equity, inclusion and belonging in the workplace.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
- EOE/M/F/Dis/Vet