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About the Role

SAP Next Gen - Academy for Customer Success is a 10-month learn-apply program designed to enhance your skills in digital transformation, global intelligence, and business acumen. This program provides practical learning applications for your role, preparing you for a customer-facing sales position.

Responsibilities

Successfully complete a 10-month learn-apply program, including classroom and field phases.
Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
Learn to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive.
Work both behind the scenes and directly with customers.
Gain knowledge of SAP and the Customer Success board area.
Prepare for a direct customer-facing sales role upon program completion.
Continue to receive mentoring and coaching support to accelerate growth after program completion.

Requirements

2-3 years of professional experience in a quota-carrying sales environment in a technology company or a role with significant exposure to business processes.
Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory.
Proven track record of building customer relationships and articulating value propositions.
A cooperative and productive approach to working relationships, internally and externally.
Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
An understanding of AI fundamentals, uses, and ethics.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
Proficiency in English to engage with our global network.
A curious and agile mindset, with a passion for learning and resilience.
Strong problem-solving, project management, and creative thinking skills.
Ability to collaborate across teams and communicate ideas clearly and effectively.
Emotional intelligence and cultural awareness.
A growing foundation in business acumen and emerging technologies, especially artificial intelligence.
Results-oriented approach and the courage to take initiative.

Skills

Digital transformation
Global intelligence
Human skills
Business acumen
Technology acumen
Solution knowledge
Industry knowledge
Strategy
Tools
Process
Customer lifecycle management
Solution adoption
Account expansion
Sales pipeline management
Customer relationship building
Value proposition articulation
AI fundamentals
AI adoption mindset
Agentic AI day-to-day practice
Context engineering
Problem-solving
Project management
Creative thinking
Collaboration
Clear communication
Emotional intelligence
Cultural awareness
Emerging technologies

Location

San Francisco (Hybrid)

Work Type

Hybrid
Regular Full Time

Experience Level

Professional

Salary/Compensations

91,600 - 205,700

Benefits

Constant learning
Skill growth
Great benefits
Team that wants you to grow and succeed
SAP North America Benefits

About the Company

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We help ensure every challenge gets the solution it deserves.
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better world.

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.