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About the Role
Q2 is seeking a Senior Product Manager to lead the Centrix DTS product suite, driving high-value offerings for financial institutions. This role involves defining and executing product strategy, managing a major transformation of the dispute management solution, and building AI experiences within the product.
Responsibilities
- Own the product roadmap and lifecycle for Q2 product related solutions.
- Define and execute product strategies aligned with customer needs, market trends, and business objectives.
- Develop business cases, pricing, packaging, financial forecasts, and investment recommendations for new products and enhancements.
- Partner with Engineering and Product Owners to prioritize initiatives and deliver high-quality solutions.
- Monitor product performance, adoption, financial results, and customer feedback to drive continuous improvement.
- Collaborate across Product, Engineering, Sales, Marketing, Finance, Compliance, and Operations to successfully deliver product initiatives.
- Represent the product with customers, prospects, and industry stakeholders, serving as a subject matter expert on commercial payments and digital banking.
- Communicate product strategy, roadmap, and business value to executive leadership and key stakeholders.
Requirements
- Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
- Demonstrable experience in software product management
- Strong team leadership, including building, growing, motivating, and mentoring high-performance teams
- Excellent verbal, written, and interpersonal communication skills
- Strong teamwork, organization, and problem-solving abilities
- Excel and data analysis proficiency
- Self-starter with ability to deliver results independently
- Experience with Pendo or other user analytics applications is a plus
- Fluent written and oral communication in English.
- Authorized to work for any employer in the U.S. Sponsorship is not available.
- 0 to 1 launch experience
- Excellent cross-functional collaboration
- Ability to operate using AI and build AI experiences within the product.
Skills
- Product management
- Software product management
- Team leadership
- Communication
- Teamwork
- Organization
- Problem-solving
- Excel
- Data analysis
- Pendo or other user analytics applications
- AI
Location
- Q2 offices
- Customer sites
Work Type
- Hybrid Work Opportunities
- Travel bi-monthly
Experience Level
- Senior
- 8+ years related experience with Bachelor's
- 6+ years related experience with Master's
- 3+ years related experience with PhD
Education Level
- Bachelor's degree
- Master's degree
- PhD
Benefits
- Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Competitive health insurance offerings
- Generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
About the Company
- Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
- Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
- We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection.
- We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships.
- We also know that nothing builds trust and collaboration like having fun and giving back together.
- From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.
- We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized.
- Our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being.
- Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more).
- We believe in making an impact—in the industry and in the community.
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
- Applicants in California or Washington State may not be exempt from federal and state overtime requirements