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About the Role
The Salesforce QA Lead engages directly with global, multi-functional teams to provide technical testing in support of strategic development and enhancement of the Customer Relationship Management application (Salesforce). This includes direct engagement with technical and end-user teams, assessment and advancement of complementary Salesforce release and test automation technologies, and alignment to overarching Salesforce Operations development objectives. The role ensures a functionally sound and stable Salesforce deployment and that the desired level of business support is achieved in test-related phases of development.
Responsibilities
- Work directly with various user groups and technical development teams, with direct accountability for execution of development-related testing and end-user engagement during test phases.
- Ensure projects delivered are on time and free of defects.
- Work closely with development and business teams to ensure defined requirements are feasible based upon current product structure.
- Provide system and business process expertise when scoping test plans in relation to development requirements.
- Review solution summaries to ensure adherence to best practices and fit-for-purpose, user-focused development.
- Demonstrate a growth mindset, enthusiastically learning new technologies and applying knowledge to improve development and test cycles.
- Apply testing methodology/methodologies to ensure overarching quality on a vast range of projects.
- Develop strong documentation, including test plans, test strategies, test cases, and/or testing matrix, to prove solution quality.
- Apply advanced Salesforce technical principles and concepts, contributing to the development of new principles and concepts.
- Perform testing in relation to new integrations and existing integration troubleshooting.
- Work under consultative direction toward long-range goals and objectives, with work checked through consultation and agreement with business stakeholders.
Requirements
- 4+ years of previous testing experience with Salesforce.
- Scrum / Agile software development methodology experience.
- Ability to analyze and evaluate projects to determine the best test approach/methodology.
- Proven ability to identify and resolve complex and ambiguous technical issues.
- Demonstrated test lead success with at least one large Salesforce Org.
- Understanding of UI design principles and best practices.
- Communication skills for both a technical and business audience.
- Ability to deal with and balance multiple priorities.
- Ability to deal with ambiguity and rapid change.
Skills
- Salesforce
- Testing
- Scrum
- Agile
- UI design principles
Location
- USA
Work Type
- Full-time
Experience Level
- 4+ years
Education Level
- Degree in Computer Science, Software Engineering, MIS, or related field preferred
- Salesforce Certified Advanced QA Lead certification preferred
- Salesforce Certified Platform App Builder certification preferred
Benefits
- Comprehensive Pension Plan
- Home, office, or commuting allowance
- Generous vacation entitlement and option for sabbatical leave
- Maternity, Paternity, Adoption and Family Care leave
- Flexible working hours
- Personal Choice budget
- Internal communities and networks
- Various employee discounts
- Recruitment introduction reward
- Employee Assistance Program (global)
About the Company
- A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
- Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.
- At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future.
- We harness innovative technologies to support science and healthcare to partner for a better world.
Equal Opportunity
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.