Engineering Manager, Research at Decagon | CA, US | Rezi

Engineering Manager, Research at Decagon

Engineering Manager, Research

Decagon · CA, US

2 weeks ago

Engineering Manager, Research

Decagon · CA, US

19 days ago
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About the Role

We are seeking a manager to lead and grow a team within Decagon Research. You will own the team and technical roadmap for an area spanning model post-training, evaluation, safety, speech, or agent behavior, driving ambitious ideas from research to reliable production impact. Managers operate with high ownership and technical depth while helping their teams move quickly and maintain a high quality bar. You will create clarity in ambiguous research areas, develop exceptional engineers, and align the team’s work with the product outcomes that matter most to customers.

Responsibilities

  • Build, manage, and develop a high-performing team of research engineers through hiring, coaching, performance management, and career development
  • Own the technical direction and roadmap for your area, prioritizing the highest-leverage investments across models, evaluation, safety, speech, and agent systems
  • Turn open-ended research directions into focused programs with clear hypotheses, milestones, decisions, and measures of production impact
  • Stay close to the technical work through architecture and experiment reviews, debugging, and individual contribution
  • Set a high bar for experimental rigor, reproducibility, evaluation quality, engineering execution, and safe model rollouts
  • Partner across Infrastructure, Agent Platform, Product Engineering, Product, and customer-facing teams to move research into production

Requirements

  • 5+ years of industry experience building machine-learning systems involving language models, speech, agents, or model infrastructure
  • 1+ years of people management experience, with a strong individual-contributor background
  • Deep experience post-training, evaluating, deploying, or serving foundation models at scale
  • Strong technical judgment and a track record of translating ambiguous research ideas into measurable product outcomes
  • Experience hiring, coaching, and developing technical talent, with clear communication across research, engineering, product, and executive stakeholders
  • A record of influential research, open-source contributions, or production ML systems with significant real-world impact

Skills

  • machine learning
  • language models
  • speech
  • agents
  • model infrastructure
  • model post-training
  • evaluation
  • safety
  • speech
  • agent behavior
  • foundation models
  • experimental rigor
  • reproducibility
  • engineering execution
  • safe model rollouts

Work Type

  • in-office

Experience Level

  • 5+ years of industry experience
  • 1+ years of people management experience

Salary/Compensations

  • $280K – $430K + Offers Equity

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office
  • Take what you need vacation policy

About the Company

  • Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
  • Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
  • We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
  • We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
  • We’re an in-office company, driven by a shared commitment to excellence and velocity.
  • Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.