Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Sales and Service Technician role.
Rezi rewrites your resume against Bridgestone Americas's job description. Free.
Tailor your resume to this Sales and Service Technician role.
Rezi rewrites your resume against Bridgestone Americas's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Sales and Service Technician posting at Bridgestone Americas — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Sales and Service Technician posting at Bridgestone Americas — free, in seconds.
About the Role
The retail Sales and Service Technician (SST) is a unique hybrid role intended as a key pipeline for future career growth within Firestone Complete Auto Care. This role serves customers by assessing needs, recommending products/services, performing entry-level vehicle services, and ensuring customer satisfaction. Successful individuals will learn all aspects of store operations and flex between customer interaction and vehicle service tasks.
Responsibilities
- Serve customers through assessing needs, recommending appropriate products and/or services.
- Perform entry-level vehicle services.
- Ensure customer satisfaction through thorough and timely completion of services.
- Learn all aspects of store operations and flex between front/back shop tasks.
- Assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Requirements
- High School Diploma or equivalent.
- Valid automobile driver's license.
- Customer service and career growth mindset.
- Ability to learn and perform basic vehicle service tasks.
- Ability to learn and operate store systems.
- 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset.
- Previous consumer retail sales experience.
- Previous automotive experience.
- Previous management/supervisory experience.
Skills
- Customer service
- Sales
- Customer issue resolution
- Basic vehicle service tasks (oil, tires, fluids)
- Store operations (opening/closing, inventory, displays)
- Professional Development
- Community Involvement
- Integrity
- Teamwork
Location
- North America
Work Type
- Hybrid
- Full-time
Experience Level
- Entry-level
Education Level
- High School Diploma or equivalent
- 2 year degree or equivalent
Salary/Compensations
- $14.40 - $21.51
Benefits
- Competitive pay
- Formal training
- Performance incentives
- Paid vacation and holidays
- Competitive healthcare packages for full-time and part-time employees
- 401k plan
- Medical, Dental and Vision – Starting day 1
- On-the-job training and company-funded ASE certifications
- Flexible work schedule
- 401(k) match
- On demand pay (daily pay) program available
- Professional Development resources
- Corporate Social Responsibility activities
- Supportive and engaging onboarding experience
- Opportunity to develop and grow, through training and regular mentorship
About the Company
- Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
- BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
- With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
- We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.
- We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
- We foster co-creation opportunities and empower creativity and curiosity to make mobility safer, more efficient, and more sustainable for future generations.
- We are committed to serving society with superior quality.
Equal Opportunity
- Bridgestone is proud to be an Equal Employment Opportunity employer.
- It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.