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About the Role

The Retail Marketing Coordinator is responsible for supporting the development and execution of marketing initiatives that drive traffic, engagement, awareness, and sales across the retail portfolio. This role works closely with property management, leasing, tenants, and external agencies to bring each shopping centre’s brand, events, and marketing strategy to life.

Responsibilities

Coordinate and execute marketing plans and initiatives for assigned retail properties.
Support the development and implementation of campaigns designed to drive traffic, engagement, tenant sales, and overall centre awareness.
Coordinate seasonal campaigns, promotions, events, activations, and community initiatives.
Develop and coordinate marketing materials including digital and print advertising, social media content, e-blasts, newsletters, posters, signage, tenant communications, and promotional materials.
Prepare presentations, reports, marketing plans, and promotional materials for property management and ownership.
Coordinate content for property websites, social media channels, and other digital platforms.
Maintain consistent brand standards across all marketing communications and centre materials.
Coordinate relationships with external agencies, vendors, photographers, designers, and other marketing partners.
Support tenant marketing initiatives and provide guidance and resources to help tenants maximize promotional opportunities.
Assist with tenant communications and engagement initiatives.
Coordinate and maintain marketing calendars, campaign schedules, and key deadlines.
Track marketing activity, budgets, and campaign results, providing regular reporting and analysis.
Research retail trends, consumer behaviour, competitor activity, and emerging marketing opportunities.
Support initiatives designed to enhance the customer experience and increase dwell time and visitation.
Carry out other marketing duties and projects as assigned.
Assist with planning, coordinating, and executing centre events, promotions, and customer activations.
Coordinate event logistics including vendors, permits, signage, entertainment, promotional materials, and on-site requirements.
Work with tenants and community partners to create engaging centre experiences.
Support promotional campaigns and activations that generate customer engagement and social media exposure.
Measure and report on event and campaign performance, including attendance, engagement, and other relevant KPIs.
Conduct market and consumer research to support marketing strategies and initiatives.
Monitor retail, consumer, and marketing trends and identify opportunities relevant to the portfolio.
Research competitor centres, retailers, and local market activity.
Track campaign performance, social media engagement, website activity, traffic, and other relevant metrics.
Prepare marketing reports and provide insights and recommendations based on campaign results.

Requirements

2–3 years of experience in retail marketing, property marketing, events, communications, or a related field.
Experience in a retail, commercial real estate, or consumer-focused environment is an asset.
Strong understanding of digital marketing, social media, and traditional marketing channels.
Experience coordinating marketing campaigns, events, and activations from planning through execution.
Strong creative skills with experience developing marketing materials and presentations.
Proficiency with Adobe Creative Suite, Canva, or other design and content creation platforms.
Strong Microsoft Office skills, including Word, Excel, and PowerPoint.
Experience with social media platforms and digital marketing tools.
Strong written and verbal communication skills.
Excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines.
Strong attention to detail and a high standard of quality.
Ability to analyze marketing results and translate data into meaningful insights.
Strong interpersonal skills and the ability to work effectively with tenants, property teams, agencies, vendors, and other stakeholders.
Creative, proactive, and solutions-oriented with a willingness to take initiative.
Applicants must be currently authorized to work in Canada on a full-time basis.
The employer will not sponsor applicants for work visas.
Direct applicants only please, no agencies.

Skills

Retail marketing
Property marketing
Events coordination
Communications
Digital marketing
Social media marketing
Traditional marketing
Campaign coordination
Event coordination
Activation coordination
Marketing material development
Presentation development
Adobe Creative Suite
Canva
Microsoft Office (Word, Excel, PowerPoint)
Social media platforms
Digital marketing tools
Written communication
Verbal communication
Organizational skills
Project management
Attention to detail
Data analysis
Interpersonal skills
Customer experience enhancement

Location

Toronto, Ontario

Work Type

Full-time
Onsite

Experience Level

2-3 years

Salary/Compensations

$58,963 - $70,000

Benefits

Competitive benefits & compensation
Comprehensive and flexible benefits package
Industry-leading training and development programs

About the Company

Colliers is one of Canada’s leading commercial real estate services firms, driven by a mission to accelerate success for its people, clients, and communities.
Colliers has been recognized as a top employer on multiple prestigious lists, including Best Workplaces in Canada, Best Workplaces in Canada for Women, and Best Workplaces with Most Trusted Executive Teams.
Colliers offers innovative projects, career growth opportunities, competitive benefits and compensation, a collaborative culture, and a global network of 24,000 professionals across 70 countries.

Equal Opportunity

Colliers is an equal opportunity employer and values diversity in its workforce.
Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at careers@colliers.com.