Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Assistant Front Office Manager role.
Rezi rewrites your resume against Four Seasons Hotels and Resorts's job description. Free.
Tailor your resume to this Assistant Front Office Manager role.
Rezi rewrites your resume against Four Seasons Hotels and Resorts's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Assistant Front Office Manager posting at Four Seasons Hotels and Resorts — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Assistant Front Office Manager posting at Four Seasons Hotels and Resorts — free, in seconds.
About the Role
Four Seasons Hotel Austin is seeking an Assistant Front Office Manager to join our dynamic Rooms Team. This position oversees the Front Desk, Guest Services, and Front Drive teams, ensuring a smooth and pleasant guest experience from booking through departure. The role requires anticipating and servicing guest needs before being asked.
Responsibilities
- Oversees the Front Desk team.
- Assists with managing the Guest Services and Front Drive teams.
- Ensures staff are highly trained, motivated, and supervised.
- Anticipates, customizes, and services guest’s needs before being asked.
Requirements
- High attention to detail and custom service skills.
- Previous experience of 2 years required in the Hospitality Industry and Rooms Division.
- At least one year in a supervisory role and Front Desk knowledge preferred.
- Strong business acumen, work ethic, and communication skills.
- Ability to develop and grow employees into Supervisory and Management positions.
- US work authorization is required.
- Flexibility in working mornings, evenings, weekends, and holidays.
Skills
- Custom service skills
- Front Desk knowledge
- Business acumen
- Work ethic
- Communication skills
Location
- Austin
Work Type
- Full-time
Experience Level
- 2 years in Hospitality Industry and Rooms Division
- 1 year in supervisory role
Benefits
- FREE Medical, Dental and Vision Insurance after 30 days
- Room night stays at Four Seasons Worldwide
- Employee meals prepared by the Four Seasons Culinary Team
- Dry cleaning and alteration of employee uniforms
- Parking in Downtown Austin during work shifts
- Discounted public transportation options
- Four Seasons beds and bedding
- Gold’s Gym membership
- Vacation, Sick, Twelve (12) Paid Holidays
- 401k participation with a company matching program
- 100% Company-Paid Parental Leave
- Growth opportunities within Four Seasons
About the Company
- Four Seasons is powered by its people, a collective of individuals who strive for improvement and treat each other with respect.
- Team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.
- The company believes in recognizing familiar faces and welcoming new ones, treating everyone as they would wish to be treated.
- Four Seasons' purpose is to create lasting impressions through genuine connections with people and the world.
- The hotel is a lakeside retreat in downtown Austin, on the banks of Lady Bird Lake.
- It offers 286 guest rooms and suites, two award-winning dining outlets, a luxury spa, and event space.
- It is one of Austin’s first and longest-standing luxury hotels, known for legendary service and accommodations.
- The hotel features exciting seasonal activations and evolving food and beverage offerings.
Equal Opportunity
- Four Seasons is an Equal Opportunity, Affirmative Action employer.
- Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
- EEOC is The Law poster information is available.