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About the Role
ACV is a technology company that has revolutionized how dealers buy and sell cars online, transforming the automotive industry. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights. We are seeking a dynamic and experienced Sales Manager to lead our sales team at our auto auction. The ideal candidate will be responsible for overseeing all aspects of sales operations, including developing sales plans, managing dealer relationships, and achieving sales targets.
Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Develop and implement monthly/weekly sales plans to meet online and in-lane sales budgets.
- Manage the sales team and ensure all team members are meeting sales goals.
- Utilize customer relationship management tools to track and monitor sales activities.
- Establish criteria for dealer sales lanes and assign numbers to consignors.
- Build and maintain relationships with local and national consignors.
- Monitor sales trends and inventory management system.
- Improve customer experience at auction and online to drive growth.
- Collaborate with operations team to refine operational processes.
- Promote and sell vehicles to potential buyers through auction platform.
- Conduct effective sales presentations and showcase vehicle features.
- Assist buyers in evaluating vehicle options and provide accurate information.
- Prospect and identify new leads through various methods.
- Meet and exceed sales targets and maintain accurate sales records.
- Attend industry events and trade shows to expand network.
- Keep up to date on market trends and competitor activities to inform sales strategies.
- Other duties as assigned.
Requirements
- High School Diploma/GED with experience in the automobile auction industry.
- 2-5 years of supervisory experience required.
- Ability to read, write, speak and understand English.
- Previous experience in the car auction industry or related role preferred.
- Demonstrated organizational and multitasking skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Familiarity with auction procedures, terminology, and documentation.
- Proficient in Microsoft office and other auction sales-related software programs.
- Flexibility in schedule and the availability to travel for work related task, conference, extended education and networking.
- Ability to work well under pressure and in a fast-paced environment.
- Proven communication and interpersonal skills, with the ability to interact professionally with auctioneers, buyers, sellers, and other staff members.
- Attention to detail and ability to accurately verify and record vehicle information.
- Familiarity with auction procedures, terminology, and documentation.
- High School Diploma/GED with experience in the automobile auction industry.
- 2-5 years of supervisory experience required.
- Strong communication and management skills.
- Valid driver's license with a clean driving record.
- The ability to read, write and understand English.
- Bilingual a plus.
Skills
- Sales management
- Customer relationship management
- Sales planning
- Communication skills
- Interpersonal skills
- Organizational skills
- Multitasking skills
- Microsoft Office proficiency
- Auction sales software proficiency
Experience Level
- 2-5 years of supervisory experience
Education Level
- High School Diploma/GED
Benefits
- Multiple medical plans including a high deductible, low cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
- Employee Stock Purchase Program with additional opportunities to earn stock in the Company
- Retirement planning through the Company’s 401(k)
About the Company
- ACV is a technology company that has revolutionized how dealers buy and sell cars online.
- We are transforming the automotive industry.
- ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions.
- We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable.
- We are disruptors of the industry and we want you to join us on our journey.
- Our Values: Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
Equal Opportunity
- At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves.
- We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination.
- ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- If you have a disability or special need that requires reasonable accommodation, please let us know.