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About the Role
The Training and Instructional Design Specialist is responsible for developing high-quality learning solutions in various formats, focusing on virtual instructor-led and hybrid training, and creating materials for e-learning. This role translates complex information into engaging, learner-centered experiences using core instructional design principles.
Responsibilities
- Develop and deliver training materials for e-learning, hybrid, and instructor-led sessions, including job aids, training videos, and other deliverables.
- Prepare training materials, learning environments, and participant resources for complex policy, operational, and technical content.
- Reinforce learner understanding through coaching, follow-up support, and addressing learner questions.
- Create and update knowledge checks, quizzes, and learner activities.
- Collaborate with subject matter experts to update and improve training materials based on business changes, learner feedback, and evaluation results.
- Support LMS administration activities, including course setup, learner communications, completion tracking, and reporting.
- Measure training effectiveness and business outcomes for continuous improvement.
Requirements
- Bachelor’s degree in a related field, or equivalent work experience.
- 3-5 years of experience in instructional design and training in a corporate, technical, or operational training environment.
- Demonstrated application of instructional design principles, including adult learning theory, ADDIE, assessment design, and basic training measurement and evaluation.
- Hands-on experience developing e-learning modules using Articulate (Storyline and Rise).
- Expertise in creating a range of training deliverables, including e-learning, instructor-led materials, job aids, and presentations.
- Proven ability to translate complex policy, business processes, or technical information into clear, engaging learning content.
- Experience working with SMEs and stakeholders to gather, refine, and validate training content.
- Proven ability to use AI-supported tools to support efficient workflows.
- Experience working with a Learning Management System (LMS) for content management and reporting.
- Demonstrated ability to manage multiple deliverables in a fast-paced environment while maintaining quality and consistency.
- Possess a “can-do” attitude, willingness to take on additional responsibilities, and ability to quickly establish credibility.
- Ability to build collaborative, trust-based working relationships.
- Demonstrate an entrepreneurial mindset to generate new approaches and initiate action.
- Thrive in an environment that values transparency, accountability, collaboration, and results.
- Possess intellectual curiosity and an openness to diverse ideas and perspectives.
Skills
- Instructional Design
- Training Delivery
- E-learning Development
- Adult Learning Theory
- ADDIE Model
- Assessment Design
- Training Measurement and Evaluation
- Articulate Storyline
- Articulate Rise
- Job Aid Creation
- Presentation Development
- Subject Matter Expert (SME) Collaboration
- AI-supported Tools
- Learning Management System (LMS) Administration
- Project Management
- AI-based video or voiceover tools (Desired)
Location
- USA - REMOTE
Work Type
- Remote
- Full-time
Experience Level
- 3-5 years
Education Level
- Bachelor's degree in related field or equivalent work experience
- Instructional Design/training qualification/certification (e.g. ATD APTD)
Salary/Compensations
- $86K - $108K USD
Benefits
- Learning opportunities
- Pathways for personal and professional development
- Recognition of achievements
- Remote work flexibility
- Flexible scheduling
- Generous time-off policies
- Comprehensive wellness programs
- Competitive compensation
- Comprehensive benefits
- Tangible rewards
- Comprehensive training programs
- Tuition reimbursement opportunities
About the Company
- WORLD EDUCATION SERVICES (WES) IS A NON-PROFIT SOCIAL ENTERPRISE THAT SUPPORTS THE EDUCATIONAL, ECONOMIC, AND SOCIAL INCLUSION OF IMMIGRANTS, REFUGEES, AND INTERNATIONAL STUDENTS.
- FOR 50 YEARS, WES HAS SET THE STANDARD FOR INTERNATIONAL ACADEMIC CREDENTIAL EVALUATION, SUPPORTING MILLIONS OF PEOPLE AS THEY SEEK TO ACHIEVE THEIR ACADEMIC AND PROFESSIONAL GOALS.
- WES HAS DEVELOPED A WIDE RANGE OF TOOLS TO PURSUE SOCIAL IMPACT AT SCALE, INCLUDING EVALUATING ACADEMIC CREDENTIALS, SHAPING POLICY, DESIGNING PROGRAMS, AND PROVIDING PHILANTHROPIC FUNDING.
- WES PARTNERS WITH A DIVERSE SET OF ORGANIZATIONS, LEADERS, AND NETWORKS TO UPLIFT INDIVIDUALS AND DRIVE SYSTEMS CHANGE.
- TOGETHER WITH ITS PARTNERS, WES ENABLES PEOPLE TO LEARN, WORK, AND THRIVE IN NEW PLACES.
Equal Opportunity
- WE WELCOME ALL APPLICANTS, IRRESPECTIVE OF THEIR EXPERIENCE PERFECTLY FITTING THE JOB DESCRIPTION, AS WE VALUE DIVERSE AND INNOVATIVE VIEWPOINTS.
- AT OUR ORGANIZATION, INDIVIDUALS WHO THRIVE IN A CULTURE OF CONTINUOUS LEARNING AND INCLUSIVE TEAMWORK EXCEL.
- WE ARE COMMITTED TO FOSTERING AN INCLUSIVE AND ACCESSIBLE WORK ENVIRONMENT WHERE EVERYONE FEELS VALUED, RESPECTED, AND SUPPORTED AND WELCOME MEMBERS OF ALL BACKGROUNDS AND PERSPECTIVES TO APPLY.
- AT WORLD EDUCATION SERVICES, WE'RE COMMITTED TO FOSTERING AN INCLUSIVE WORKPLACE THAT REFLECTS THE RICH TAPESTRY OF OUR COMMUNITIES, BOTH IN THE US AND CANADA.
- THIS COMMITMENT IS UNDERSCORED BY OUR UNWAVERING DEDICATION TO PROVIDING EQUAL OPPORTUNITIES TO ALL QUALIFIED INDIVIDUALS, REGARDLESS OF RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, AGE, DISABILITY, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, VETERAN STATUS, OR GENETICS.
- THIS COMMITMENT EXTENDS TO EVERY ASPECT OF EMPLOYMENT, FROM RECRUITMENT AND HIRING TO PROMOTIONS, TRAINING, AND BENEFITS.
- WE COMPLY WITH ALL APPLICABLE FEDERAL, STATE, AND LOCAL ANTI-DISCRIMINATION LAWS.
- FOR US, DIVERSITY GOES BEYOND COMPLIANCE – IT'S ABOUT EMBRACING UNIQUE PERSPECTIVES AND CULTIVATING AN ENVIRONMENT WHERE EVERYONE FEELS VALUED AND EMPOWERED TO REACH THEIR FULL POTENTIAL.
- IF YOU ENCOUNTER CHALLENGES ACCESSING OR USING OUR CAREER SITE DUE TO A DISABILITY, YOU MAY REQUEST REASONABLE ACCOMMODATION BY CONTACTING US VIA EMAIL AT HIRING@WES.ORG.
- OUR TALENT ACQUISITION TEAM IS DEDICATED TO SUPPORTING QUALIFIED CANDIDATES BY PROVIDING SOLUTIONS THAT CAN MEET THEIR NEEDS.
- THIS EMAIL ADDRESS IS INTENDED TO RECEIVE AND RESPOND TO INQUIRIES CONCERNING THE ACCESSIBILITY OF THE ONLINE APPLICATION SYSTEM, AND REQUESTS FOR ASSISTANCE AND ACCOMMODATION DURING ANY PART OF THE RECRUITMENT PROCESS.