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About the Role

Strategic and relationship-focused Sales Development Representative responsible for driving demand generation and cultivating partnerships with consultants, specifiers, end users, and other key stakeholders. This role identifies new business opportunities, develops and maintains client relationships, and supports business growth through proactive prospecting and engagement activities. The Sales Development Representative collaborates closely with sales, marketing, product development, and End User Business Development Managers to align market strategies and support targeted verticals. Success in this role requires strong communication, analytical thinking, and the ability to consistently meet business development objectives while delivering an exceptional customer experience.

Responsibilities

Generating qualified leads through cold calling, email outreach, networking events, social media, and other prospecting activities.
Building and maintaining a robust sales pipeline to support revenue growth objectives.
Conducting market research to identify potential clients, industry trends, competitive activity, and business opportunities.
Engaging prospective customers to understand their business needs and position appropriate solutions.
Developing and maintaining strong relationships with current and prospective clients to support long-term business growth.
Preparing and delivering effective product and solution presentations.
Monitoring progress toward business development goals and taking corrective actions when needed.
Maintaining accurate and timely documentation of customer interactions, opportunities, and sales activities within Salesforce and other reporting systems.
Producing reports and analysis related to lead generation, conversion rates, pipeline development, and sales performance.
Working in tandem with End User Business Development Managers to drive sales across targeted vertical markets.
Collaborating with internal sales, marketing, and product development teams to execute business development initiatives.
Supporting customer retention efforts through proactive relationship management and timely resolution of customer concerns.
Developing a thorough understanding of client environments, cultures, and decision-making processes within target verticals.
Analyzing market and sales data to refine outreach strategies and improve business development effectiveness.
Staying informed of industry trends, market conditions, emerging technologies, and competitor activities.
Continuously expanding product knowledge and sales methodologies to increase effectiveness.
Supporting strategic growth initiatives by identifying and nurturing new business opportunities.
Demonstrating a customer-centric approach that promotes trust, satisfaction, and long-term partnerships.

Requirements

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
Minimum 2+ years of experience in sales, business development, or a related field.
Proven track record of achieving or exceeding business development, lead generation, or sales targets.
Strong understanding of sales processes, prospecting techniques, and pipeline management.
Clear understanding of end-user corporate cultures, environments, and decision-making processes within target verticals.
Excellent communication skills with the ability to effectively engage internal and external stakeholders.
Strong critical thinking, organizational, analytical, and problem-solving skills.
Self-motivated with the ability to work independently and proactively pursue new opportunities.
Ability to collaborate effectively across cross-functional teams.
Customer-centric mindset with strong relationship-building and networking skills.
Proficiency with Salesforce CRM and Microsoft Office applications including Word, Excel, and PowerPoint.
Ability to communicate effectively in English, both verbally and in writing.
Ability to read and interpret technical journals, specifications, and industry standards.
Experience within the physical access control, security technology, or related industries is preferred.
Familiarity with industry market trends, competitors, and business drivers is preferred.
Demonstrated negotiation skills and experience influencing buying decisions is preferred.
Experience presenting products, services, and business solutions to a variety of customer audiences is preferred.
Experience working remotely in a distributed sales organization is preferred.
Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
International relocation or remote work arrangements outside of the hiring country will not be considered.

Skills

Sales
Business Development
Lead Generation
Sales Targets
Sales Processes
Prospecting Techniques
Pipeline Management
Communication
Critical Thinking
Organization
Analytical Skills
Problem-Solving
Collaboration
Relationship Building
Networking
Salesforce CRM
Microsoft Office Suite (Word, Excel, PowerPoint)
English Proficiency (Verbal and Written)
Technical Journal Interpretation
Industry Standards Interpretation
Physical Access Control Industry Experience (Preferred)
Security Technology Industry Experience (Preferred)
Market Trend Familiarity (Preferred)
Competitor Analysis (Preferred)
Business Driver Analysis (Preferred)
Negotiation Skills (Preferred)
Influencing Buying Decisions (Preferred)
Presentation Skills (Preferred)
Remote Work Experience (Preferred)

Location

Austin, Texas

Work Type

Remote (Preferred)

Experience Level

2+ years

Education Level

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.

Benefits

Competitive salary and rewards package
Competitive benefits and annual leave offering, allowing for work-life balance
Extensive career development opportunities and resources to maximize your potential

About the Company

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
HID is a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.
HID is part of the ASSA ABLOY Group, the global leader in access solutions, with 63,000 colleagues in over 70 different countries.

Equal Opportunity

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve.
As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives.
We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic.
Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.
If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.