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About the Role
The Market Lead serves as a liaison between Market team members and the Market Manager, ensuring merchandise is properly stocked and displayed attractively. This role promotes exceptional guest service, using interpersonal skills and product knowledge to drive sales and improve guest satisfaction.
Responsibilities
- Stocks, rotates, and faces products according to department procedure and merchandising standards.
- Collaborates with the Warehouse team to maintain proper stock levels, organizing back stock and warehouse storage effectively and efficiently.
- Follows order and inventory procedures and receives deliveries, verifying order and invoice accuracy.
- Assists with delegating tasks, supervising, training, and motivating Market Associates.
- Maintains accurate department signage, pricing, and labeling.
- Rotates products according to First In First Out (FIFO) standards.
- Inspects shelves and immediately removes expired or damaged merchandise.
- Communicates grocery needs, adjustments, and problems to the Market Manager promptly and efficiently.
- Assesses departmental food waste with department heads and diverts waste to donations.
- Partners with Events & Education to coordinate product demos.
- Maintains safe and clean work conditions and compliance with state and federal regulations.
- Performs light cleaning duties such as sweeping, dusting, and packaging disposal as necessary.
- Handles payments and ensures accurate accounting of all transactions, collections, and disbursements.
- Verifies accuracy of cash bank by counting cash, checks, and charge payments at end of shift.
- Obtains and reviews information regarding price changes.
- Performs other duties as required or assigned.
Requirements
- Positive attitude and ability to work well with a team.
- Basic math and cash-handling skills.
- Verbal and written communication skills.
- Availability to work onsite with a flexible schedule including nights and weekends.
- Ability to lift up to 50 pounds.
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
- Ability to use a hand truck, cart, box cutter, ladder, and cleaning supplies.
Location
- Onsite
Work Type
- Full-time
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- CAD $21.00 hourly
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
About the Company
- Eataly is the world’s largest artisanal Italian food and beverage marketplace.
- Each Eataly is different, with its own character and own theme.
- All Eataly locations aim for guests to Eat authentic Italian food, Shop a selection of high-quality Italian, local and homemade products, and Learn through classes and team product knowledge.