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About the Role
Lead user-centered design across the full product lifecycle, from generative research and concept validation through to delivery and post-launch iteration, while coaching client design teams to build lasting capability. This is a consultancy role where you champion users, design at scale, and enable others.
Responsibilities
- Plan and run generative and evaluative research (interviews, usability tests, field studies) to uncover real user problems.
- Synthesize insights into clear findings that shape product direction and validate or challenge assumptions.
- Lead design on cross-functional teams, from concept to high-fidelity, with a systems-thinking mindset and scalability in mind.
- Craft workflows, wireframes, prototypes, and high-fidelity designs that align teams around a coherent user experience.
- Design and run co-creation workshops: journey mapping, design studios, critiques with clients and mixed stakeholder groups.
- Present work to senior leadership; facilitate alignment sessions that drive decisions.
- Coach client designers through daily pairing; tailor enablement to individual strengths, gaps, and learning styles.
- Create psychological safety for teams to experiment, give constructive feedback, and continuously raise design craft.
Requirements
- 8+ years across the full design lifecycle.
- User-centered design mindset with experience in user research, interaction design, visual design, prototyping, and post-launch iteration in a consultancy or client-facing context.
- Proven experience enabling designers through pairing, workshops, or formal mentorship programs.
- Expert in Figma.
- Proficient with prototyping tools and collaborative platforms.
- Able to build and maintain design systems.
- Familiarity with Design Thinking, JTBD, Service Design, WCAG / inclusive design principles.
- Evidence-based approach balancing qualitative and quantitative measures.
- Empathy and user advocacy.
- Intellectually humble enough to kill your own designs when research points elsewhere.
- Thrives in ambiguous consultancy environments.
- Bonus: Familiarity with SG Gov Design System (SGDS), SHIP-HATS, or prior work with Singapore Government agencies.
Skills
- User research
- Interaction design
- Visual design
- Prototyping
- Post-launch iteration
- Figma
- Design systems
- Design Thinking
- JTBD
- Service Design
- WCAG / inclusive design principles
- Coaching
- Pairing
- Workshops
- Mentorship
Experience Level
- 8+ years
Benefits
- Competitive remuneration
- Comprehensive benefits
About the Company
- ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries.
- The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments.
- Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
- Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion.
- Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services.
- We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions.
- We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.
Equal Opportunity
- Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.