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About the Role

Schwab is seeking an experienced, collaborative, and adaptable User Experience Designer to join the Digital Retail PILLAR team. This individual contributor role focuses on creating thoughtful digital experiences that simplify complex financial moments for millions of clients. You will partner across various teams to translate client needs and business goals into intuitive web and mobile experiences, contributing to Schwab's mission of transforming the finance industry.

Responsibilities

Design user flows, wireframes, prototypes, and high-fidelity interfaces across desktop, mobile web, and native mobile platforms.
Translate business objectives, client needs, research insights, and technical considerations into usable, accessible digital experiences.
Support product design efforts from discovery and concept development through delivery and iteration.
Use established design system components and patterns to create consistent experiences, while identifying opportunities to improve clarity and usability.
Simplify complex financial workflows and information into experiences that feel approachable and trustworthy.
Explore thoughtful uses of AI-powered tools and emerging workflows to support design exploration, prototyping, and problem-solving.
Own design tasks and workstreams with support from senior designers, project leads, and cross-functional partners.
Partner closely with Experience Design, Product, Engineering, Research, Content, and Design System teams.
Build trust through clear communication, transparency, accountability, and follow-through.
Participate in design reviews, critiques, workshops, and working sessions that improve the quality of the work.
Use research, analytics, client feedback, and design judgment to guide decisions.
Present design concepts and rationale clearly, while staying open to feedback and new information.
Raise risks, dependencies, and roadblocks early so the team can make informed decisions.
Contribute to a team culture where people share ideas openly, ask good questions, and help one another grow.

Requirements

Include a link to a digital portfolio of relevant work with any required passwords.
Portfolio should show how you solve product experience problems, work within established patterns, and bring interaction design, visual clarity, and user needs together across digital touchpoints.
Portfolio should detail the problem solved, the role played, decisions made, and the impact of the work.
3 to 5 years of UX design experience focused on digital products, or equivalent experience.
An online portfolio that demonstrates design thinking, problem-solving, and high-quality digital product work.
Experience across the user-centered design process, including research synthesis, user flows, wireframes, prototyping, testing, and iteration.
Experience designing for web and mobile experiences.
Ability to apply design systems, accessibility standards, and UX best practices to create consistent experiences.
Strong interaction design and visual communication skills, including layout, hierarchy, typography, and pattern usage.
Experience working with cross-functional teams in Agile or similar iterative product development environments.
Ability to communicate design rationale clearly and incorporate feedback thoughtfully.
Proficiency with Figma or comparable product design tools.
At least 1 year of UX experience designing touch-based mobile interfaces.
Experience working with iOS Human Interface Guidelines, Material Design, or similar platform standards.
Familiarity with accessibility and inclusive design practices.
Experience using design systems and reusable component libraries.
Exposure to AI-powered tools or workflows that support design, research, prototyping, or problem-solving.
Financial services or other highly regulated industry experience.
Comfort collaborating closely with engineers and understanding how design decisions affect implementation.
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Skills

User Experience Design
Digital Products
User-Centered Design Process
Research Synthesis
User Flows
Wireframing
Prototyping
Testing
Iteration
Web Design
Mobile Design
Design Systems
Accessibility Standards
UX Best Practices
Interaction Design
Visual Communication
Layout
Hierarchy
Typography
Pattern Usage
Agile Methodologies
Product Development
Communication
Feedback Incorporation
Figma
Touch-based Mobile Interfaces
iOS Human Interface Guidelines
Material Design
Inclusive Design Practices
AI-powered Tools
Financial Services Industry

Location

On site

Work Type

Full-time
On site

Experience Level

3 to 5 years of UX design experience
At least 1 year of UX experience designing touch-based mobile interfaces

Benefits

Eligible for bonus or incentive opportunities

About the Company

At Schwab, you’re empowered to make an impact on your career.
Innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Great client experiences start with great people.
We are deeply focused on creating the best possible experiences for clients.
We are equally committed to building an environment where people support one another, share ideas openly, and help each other do the best work of their careers.