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About the Role
Oversee daily operations for drivers and the Mobility Coordinator team, managing key metrics for driver compliance including attendance, safety, customer service, and adherence to policies.
Responsibilities
- Supervise daily activities of the office, including fleet, utilization, depreciation, reservations, and schedules.
- Manage all operational aspects of the location, ensuring vehicle maintenance, assignment, and driver readiness.
- Monitor daily workflows to promptly address issues and ensure smooth operations.
- Monitor, analyze, and coach on key metrics such as attendance, policies, safety, customer satisfaction, driver efficiency, and vehicle utilization, taking corrective action when necessary.
- Lead workforce management, including hiring, coordinating training and safety courses, and implementing shift schedules.
- Continuously evaluate staff performance and identify development opportunities.
- Coordinate with internal and external maintenance teams to address vehicle issues.
- Oversee the team responsible for cleaning and preparing the vehicle fleet.
- Communicate consistently and frequently with the location manager.
Requirements
- Experience in a leadership role with a proven ability to coach and lead a team.
- Moderate proficiency in Excel and Microsoft Office.
- Ability to thrive in a fast-paced environment.
- Values safety and organization.
- Excellent communication skills.
- Valid California driver's license.
- Must pass a background check, MVR, fingerprinting, and drug screen.
- Must be 20 years of age or older.
- Flexibility in scheduling, including nights, weekends, and holidays.
- Ability to drive process and organizational change.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Computer literate and detailed oriented.
- Ability to motivate teams, multitask, and maintain a positive attitude in a fast-paced environment.
- Excellent organization, time management, delegation, and prioritization skills.
- Able to communicate effectively.
- Able to lift and carry up to 50 pounds occasionally.
- Able to sit and stand for extended periods.
Skills
- Excel
- Microsoft Office
- Communication
- Leadership
- Coaching
- Team Management
- Workforce Management
- Process Improvement
- Organization
- Time Management
- Delegation
- Prioritization
- Customer Service
- Safety Management
- Vehicle Maintenance Coordination
Location
- California
Work Type
- Full-time
Experience Level
- Leadership experience required
Salary/Compensations
- $25.00/hr
Benefits
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
About the Company
- Fleet Mobility Solutions, LLC, and each of its subsidiaries operating individually under the trade names "Oro" or "Oro Mobility" manage vehicle fleets to support app-based and on-demand mobility services in the United States.
Equal Opportunity
- Fleet Mobility Solutions, LLC. and each of its subsidiaries operating individually under the trade names "Oro" or "Oro Mobility" operate in the United States. We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.