Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Retail Store Manager role.
Rezi rewrites your resume against Crossroads Trading Co. Inc.'s job description. Free.
Tailor your resume to this Retail Store Manager role.
Rezi rewrites your resume against Crossroads Trading Co. Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Retail Store Manager posting at Crossroads Trading Co. Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Retail Store Manager posting at Crossroads Trading Co. Inc. — free, in seconds.
About the Role
As a Store Manager, you will oversee store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Store Managers are committed to helping drive Crossroads' values by creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.
Responsibilities
- Embody an entrepreneurial spirit, learning everything from buying, merchandising, and inventory practices.
- Gain and maintain the trust of a customer base.
- Motivate, coach, and help their team succeed on the sales floor.
- Recognize, draw in, and motivate talented individuals to join the team.
- Develop business strategies to grow the customer base, increase store traffic, and optimize sales.
- Meet new people daily and lead by example by greeting each customer with a smile.
- Create a welcoming, fun, and inclusive environment to shop and work in.
- Prioritize and delegate tasks to run the store efficiently.
- Guide the team to help customers learn how the store works and try selling.
- Mentor and coach team members in developing their skills using training tools and growth plans.
- Maintain clear and consistent communication with your manager.
- Find creative ways to enhance customer experience, employee engagement, and overall store performance.
- Act with integrity in words and actions.
- Connect with all customers and try best to help them.
- Show up to work on time and ready to go.
- Support the team and customer as needed by adapting to changing circumstances.
Requirements
- Prior experience in retail management as a Lead Manager managing a team of 15+ employees (2 years+).
- Extensive fashion knowledge including familiarity with labels, brands, designers and current trends.
- Must be able to work a minimum of 40 hours per week.
- Must be authorized to work in the United States.
Skills
- Hands-on
- Talent Scout
- Emotionally Intelligent
- Resilient
- Great communicator
- Exceptional at team-building
- Authentic
- Fashion-focused
- Adaptable
- People-first
- Trainer
- Business-minded
Location
- Northern and Southern California
- Chicago
- Seattle
- Portland
- Denver
- New York
- Houston
- Dallas
Work Type
- Full-time
Experience Level
- 2 years+ in retail management as a Lead Manager
Salary/Compensations
- Competitive salary
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Support your physical + mental health
- Mental health day
- Sick PTO
- Medical, dental, and vision insurance for ALL employees who work at least 20 hours a week
- Vacation time
- Set schedule with Sundays and Mondays off
- 6 paid holidays per year
- Flexible scheduling
- 401(k) matching up to 6%
- Roth and traditional 401(k)
- Quarterly bonus based on performance
- Generous discount on all merchandise
- Clear pay ranges
- Pay equity
- Earned Wage Access
- Commuter Benefits
- Travel twice a year to meet with peers
- Clear paths for growth
- Ongoing professional development
- Opportunities to bond with your team
- Training programs
About the Company
- One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.
- Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas.
- In recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.
- Crossroads has been featured in Harper's Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the ‘resale revolution.’
- If you like sustainability, fashion, and working in a fun, positive environment, you’ll enjoy a career with us!