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About the Role
Williams Ford of Binghamton is seeking a Mobile Service Technician to join their growing team. The ideal candidate will be independent with a strong service technician background. Responsibilities include traveling to customer locations to perform basic service needs and recalls.
Responsibilities
- Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
- Engage with many different customers each day and represent the dealership while being calm and responsive
- Organize and prepare for the day’s appointments and be excellent at time management
- Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
- Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
- Accurately document vehicle repairs/work performed on the repair order
- Stay informed of Ford technical bulletins and complete required training
- Able to work occasionally in challenging weather conditions
- Able to drive and maintain a company vehicle responsibly
- Take pride in the role and bring a start-up mentality to growing the business
Requirements
- B-level or higher qualifications preferred
- Detail-oriented and organized
- Requires little or no guidance on jobs
- Valid driver license
- ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
- Service Technician experience preferred
- Strong use of technological devices including tablets
- Must be able to perform physical tasks and lift up to 100 pounds
Skills
- Time management
- Customer service
- Communication
- Technical writing
- Driving
- Vehicle repair
- Vehicle maintenance
- Technological device usage
Location
- Binghamton
Work Type
- Mobile
- Full-time
Experience Level
- Technician background preferred
Education Level
- B-level technician qualifications preferred
- ASE certifications preferred
Salary/Compensations
- $22/hour
Benefits
- Competitive Compensation
- Health, Medical and Dental insurance
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Flexible Work Schedule
- Ford Top Techs dealership
- Ford paid training
About the Company
- By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!