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About the Role
The Category Associate role is designed for individuals eager to learn the inner workings of a fast-growing marketplace by taking ownership of real relationships and business outcomes from day one. The role involves building a foundational toolkit in core functions like seller outreach, relationship management, marketing, and data analytics during the first two years, with opportunities to specialize and grow into leadership roles thereafter.
Responsibilities
- Become the go-to expert on your category, including seller/buyer dynamics, community channels, influencers, and product nuances.
- Serve as the face of Whatnot for the community of sellers and buyers represented.
- Source and reach out to sellers to encourage their participation and growth on Whatnot, utilizing social media, outbound channels, and in-person events.
- Partner with top sellers and strategic partners to foster significant business growth on Whatnot.
- Develop and implement seller growth plans to drive category expansion.
- Spearhead diverse marketing initiatives, including influencer partnerships, to enhance brand awareness and attract more buyers.
- Apply basic data analytics skills (SQL) to extract insights and improve process efficiency.
- Utilize key data points to evaluate category growth, success, and identify areas for enhancement, promoting continuous iteration.
Requirements
- Graduating by Summer 2027
- Passion for Whatnot's mission, understanding and working to improve community experiences.
- Internship experience in a fast-paced, client-facing role with a history of rapid, iterative work.
- Adaptability and flexibility to thrive in an ambiguous environment with minimal supervision.
- Strong problem-solving and project management skills with the ability to fully own strategy and execution in an emerging marketplace.
- Business acumen, strong analytical skills, and comfort with data manipulation for business insights.
- Enthusiasm for building a broad skill set before specializing, prioritizing breadth over depth initially.
Skills
- SQL
- Project Management
- Data Analytics
- Marketing
- Relationship Management
- Seller Outreach
- Onboarding
- Business Acumen
Location
- Remote
- New York City
- San Francisco
- Los Angeles
Work Type
- Remote
- Hybrid
Experience Level
- Entry Level
Education Level
- Bachelor's Degree
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- 16 weeks of paid parental leave + one month gradual return to work
About the Company
- Whatnot is the largest live shopping platform in North America and Europe, enabling users to buy, sell, and discover items across various categories.
- The company is building live commerce at an unprecedented scale in the West, with employees shaping a new industry.
- Whatnot operates as a remote co-located team with hubs across the US, UK, Ireland, Poland, Germany, and Australia.
- The company moves fast, stays close to its users, and focuses on high-impact work.
- Whatnot is one of the fastest-growing marketplaces and was recognized as the #1 Best Startup Employer in America by Forbes.
- The company's mission is to enable anyone to turn their passion into a business and connect people through commerce.
Equal Opportunity
- Whatnot is proud to be an Equal Opportunity Employer.
- We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
- We believe our work and company culture are improved by encouraging, supporting, and respecting diverse skills and experiences within our workforce.