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About the Role
The Client Advisor is responsible for delivering an exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports the team in maintaining operational excellence and upholding the brand’s image and standards.
Responsibilities
- Provide impeccable service and act as a brand ambassador, ensuring every client receives the Dolce & Gabbana standard of treatment.
- Tailor client experiences to exceed expectations and support the team by mentoring and ensuring smooth sales processes on the shop floor.
- Demonstrate excellent product knowledge, including Dolce & Gabbana history and heritage, prioritizing client interests and consistently achieving sales targets.
- Proactively utilize clientele tools to maximize time and achieve individual and store goals, enhancing business development.
- Ensure qualitative monitoring and updating of CRM to build and retain customer relationships and identify potential clients.
- Achieve sales goals, enhancing and developing the business.
- Source new clients using CRM tools.
- Maintain and build productive long-term relationships with loyal DG clients.
- Oversee the organization's sales policies, objectives, and initiatives.
- Assist in merchandising and shop floor maintenance.
Requirements
- 3+ years of Luxury Retail Sales Experience
- Strong communication skills
- Experience in Women’s and Men’s RTW
Location
- San Francisco, CA, USA
Work Type
- Full-time
Experience Level
- 3+ years
Salary/Compensations
- $22.00 - $24.00 per hour plus variable commission
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) plan
- FSA plans
About the Company
- Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage.
- Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality.
- Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.
- A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility.
- Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.
Equal Opportunity
- Dolce & Gabbana is committed to building a diverse workforce.
- We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.
- It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world.
- As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.