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About the Role
As a Residential HVAC Comfort Advisor, you’ll be the trusted expert helping homeowners choose the right solutions for their comfort needs. This role blends technical knowledge, customer education, and relationship-building. You’ll assess each home, present clear options, and work closely with our install team to deliver a top-notch customer experience from start to finish.
Responsibilities
- Examine HVAC systems in residential customer homes
- Perform airflow analysis, load calculations, and infrared/static pressure measurements
- Recommend the best equipment and solutions for each home
- Present options clearly and help customers make confident, informed decisions
- Partner with the HVAC install team to ensure a smooth, high-quality installation experience
Requirements
- High school diploma or GED
- Prior experience in residential HVAC sales (required)
- Comfortable using Microsoft Office
- Experience with customer service software such as ServiceTitan is preferred, but not required
- Ability to move equipment and work in attics or tight spaces as needed
- Flexibility to work evening and weekend calls
- Valid driver’s license with a clean driving record and background
Skills
- HVAC knowledge
- Customer service
- Sales
Location
- Austin
- San Antonio
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- High school diploma or GED
Benefits
- Medical, Dental & Vision Insurance
- Pet Insurance
- 401(k) with 4% company match
- PTO, Paid Holidays, and Paid Wellness Time
- Company-provided truck, phone, iPad, and uniforms
- Employee discounts
About the Company
- Radiant Plumbing & Air Conditioning has been serving Austin and San Antonio since 1999.
- Known for fun ads, top-notch service, and outstanding customer service.
- The sales team possesses industry knowledge and the ability to relate to customers.
- The company aims to radiate comfort to clients.