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About the Role

Rose Associates is seeking a vibrant and experienced Resident Manager to oversee daily operations in their residential rental community. This role involves managing the building services team, ensuring staff performance, and maintaining resident satisfaction and financial success. The ideal candidate will demonstrate exceptional leadership, adept problem-solving, and efficient multitasking.

Responsibilities

Manage daily property operations
Prioritize tenant concerns and ensure timely maintenance
Coordinate preventive maintenance, oversee compliance with audits and local laws, and manage repairs by obtaining vendor quotes and scheduling tasks
Implement corporate maintenance procedures, coordinate with contractors, negotiate and manage service contracts, and ensure compliance with quality, safety, and legal standards
Assist in budget development and management for building maintenance, regularly review variances, control expenditures, identify cost savings, and prepare reports for management
Respond to building emergencies, supervise construction projects, enforce safety protocols, conduct inspections and training, and maintain accurate records, including investigating and reporting accidents/incidents
Oversee and assess staffing requirements within the building, ensuring optimal workforce management
Be present on-site and able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors
Ascend and descend stairs, position oneself in small spaces for building inspections and maintenance repairs, and lift and move large or heavy objects in excess of 50 pounds
Be comfortable with exposure to varying environmental climates and circumstances
Respond to emergencies and be on call 24 hours

Requirements

A minimum of 4 years in maintenance and staff management
Strong self-management skills
Professional demeanor
Experience opening a new construction, lease-up building is required
Proficiency in navigating computers and property management software, to include Microsoft Office and Yardi
Work authorization (required)

Skills

Exceptional leadership
Adept problem-solving
Efficient multitasking
Clear communication
Solid grasp of building mechanical infrastructure
Strong organizational skills
Proficiency in various mechanical systems for cost-effective solutions
Strong communication skills with staff, property management teams, and senior management

Location

Hanover House - 17 Hanover Place. Brooklyn, NY 11201
The Guild - 310 Livingston Street, Brooklyn, NY 11217

Work Type

On-site

Experience Level

4+ years in maintenance and staff management

Education Level

Certificate of fitness S12
Certificate of fitness S-13
Certificate of fitness S-95
Certificate of fitness P-99
EPA 608 Universal

Salary/Compensations

$120,000 - $135,000

About the Company

Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
Their services platform spans development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
They partner with private owners and institutional investors globally.
Rose Associates relies on technology and deep expertise to operate over 30,000 units across approximately 250 properties.
They have been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years.
Established in 1925, Rose Associates has a century of real estate expertise and an impeccable reputation for excellence and integrity.
It is a woman-owned business led by CEO Amy Rose.
They are committed to a corporate culture of belonging and inclusion.
As they expand across the Northeast, Rose is providing opportunity for team members to grow their careers in an environment of respect and support.