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About the Role

Axiom Hotel in San Francisco is seeking a skilled, detail-oriented, and hardworking Maintenance Manager to join their team. This role is crucial for maintaining the hotel's facilities and ensuring guest satisfaction.

Responsibilities

Research and interview vendors to obtain the best price and availability of maintenance supplies.
Review and prioritize all daily work orders.
Oversee and administer the property preventive maintenance programs to ensure consistent, reliable operation of systems and to minimize downtime and loss.
Participate in regular property-wide inspections.
Initiate or review all Maintenance Department capital expenditure requests prior to approval.
Schedule, coordinate, and inspect all rooms-related Preventative Maintenance, rooms refurbishment, and public area projects.
Act as hotel liaison with outside contractors and agencies during major rehabilitation projects and facility additions.
Follow specified procedures to correctly handle cash.
Continually monitor service and quality standards as measured by guest correspondence, staff feedback, and mystery shopper programs.
Monitor efficiency, consumptions, and hotel allocation of natural gas, electricity, and other fuel sources.
Lead the team to maintain high levels of productivity and morale.
Purchase all supplies and plans needed for the department.
Train staff on all SOPs and ensure understanding and compliance.
Complete payroll and timekeeping logs.
Respond to all guest needs and requests in a timely and professional manner, working to resolve conflicts and ensure guest satisfaction.
Model the highest work and safety standards for the staff.
Assist in proper documentation of Personnel/Payroll transactions for processing in Human Resources.
Ensure that all hazardous substances are handled, stored, and labeled according to state and federal regulations.
Focus on safety and the following of safe work practices by yourself and those under your direction.
Assist the Director of Engineering to conduct regular departmental operations meetings, including monthly safety meetings.
Attend all mandatory meetings as directed.
Promote and comply with all company policies and procedures.
Immediately report all suspicious occurrences and hazardous conditions.
Perform other tasks, including cross-training, as directed.

Requirements

Fluency in English (verbal and written) is required.
Must have a minimum three years post high school education, preferably in a related area of studies, or equivalent work experience.
Must be able to read and interpret drawings, diagrams, and blueprints of all trades.
Experienced with basic hand tools and power tools used to perform assigned duties.
Must have a valid driver’s license for the state.
Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances.
Trained in air conditioning and refrigeration, plumbing, electrical and mechanical systems and equipment typically found in a hotel property.
Prefer at least two years’ experience at a resort or hotel.
Excellent interpersonal skills and the ability to work well with co-workers and the public.
Possess a courteous, friendly, and professional manner.
Good team player with excellent communication skills.
Demonstrated ability to train staff and ensure a high level of customer service.
Ability to spot and resolve problems efficiently.
Ability to work well under pressure and handle multiple tasks at once.
Ability to ensure security and confidentiality of guest and hotel information.
Must be organized and efficient with a high attention to detail and follow-through.
Ability to effectively manage staff to maintain a high level of morale and productivity.
Must model the highest work and safety standards for the staff.
Stands and walks moderate to long distances throughout shift.
Bends, stoops, and reaches to perform routine job tasks.
Requires strength, flexibility, and good reflexes to operate staging and mechanized material moving devices, and to operate large machinery.
Regularly required to handle and move objects weighing up to 80 lbs. over short distances.
Must be flexible to work long, sometimes irregular hours.
This position is non-exempt and will require standing and moving at least 75% of the time.

Skills

Maintenance
Vendor research and negotiation
Work order management
Preventive maintenance programs
Capital expenditure requests
Project scheduling and inspection
Contractor liaison
Cash handling
Quality monitoring
Resource monitoring (utilities)
Team leadership
Purchasing
Staff training
Payroll and timekeeping
Guest service
Conflict resolution
Safety standards
Hazardous substance handling
Interpersonal skills
Communication skills
Problem-solving
Time management
Attention to detail
Staff management
Customer service

Location

San Francisco

Work Type

Full-time
Onsite

Experience Level

Minimum three years post high school education or equivalent work experience
Prefer at least two years’ experience at a resort or hotel

Education Level

Minimum three years post high school education, preferably in related area of studies

Salary/Compensations

$85,000 - $95,000 annually

Benefits

Unlimited PTO Policy and paid holidays
Discounted hotel stays within PM Hotel/Modus portfolio
Paid Parental Leave
Tuition reimbursement opportunities
Affordable health, dental and vision insurance
401(K)
Monthly fitness credits
Access to a portion of your earned wages before payday
Comprehensive onboarding and training plan
Coaching, feedback, and mentorship
Personalized development plan
Leadership courses

About the Company

Located in Union Square, within steps of the SoMa District in Downtown San Francisco, Axiom Hotel blends a sense of history with the modern touches of a digital age.
Our pet-friendly boutique hotel rooms welcome those who desire a digital lifestyle delivered through seamless technology and elevated guest service.
We are located in a classic, century-old San Francisco building refreshed with modern touches throughout.
You arrive and depart with the knowledge that you have truly experienced the “Center of Next.”
As part of an organizational culture that embraces change and progress, this job description does not seek to limit theת tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

Equal Opportunity

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.
Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)