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About the Role

The Data Administrative Aide supports the administrative, operational, and data management functions of the DYCD-funded COMPASS Program, ensuring accuracy and integrity of participant records, attendance, enrollment data, compliance files, and program reporting. This role is crucial for maintaining efficient program operations, supporting DYCD compliance, and contributing to program success through effective recordkeeping and administrative support. Must have experience with DYCD Connect PTS/EMS website and systems.

Responsibilities

Maintain accurate participant enrollment, attendance, and demographic records.
Enter, update, and verify participant information in program databases and tracking systems.
Conduct routine data audits to ensure accuracy, completeness, and compliance.
Assist in preparing reports on enrollment, attendance, participation, and program outcomes.
Support the collection and organization of data required for DYCD reporting and monitoring purposes.
Maintain confidentiality and security of participant information and records.
Provide administrative support to the Program Director and program staff.
Prepare, organize, and maintain program files, forms, and documentation.
Assist with scheduling meetings, trainings, events, and appointments.
Support the preparation of program materials, correspondence, and communications.
Maintain office supplies, equipment inventories, and administrative resources.
Assist with reception and customer service functions as needed.
Ensure participant files and documentation meet DYCD and organizational requirements.
Monitor enrollment packets and required forms for completeness.
Support preparation for monitoring visits, audits, and program reviews.
Assist with maintaining incident reports, consent forms, attendance records, and compliance documentation.
Track deadlines and assist with the timely submission of required reports and records.
Maintain organized filing systems for both electronic and physical records.
Provide professional and courteous customer service to participants, families, and visitors.
Assist families with enrollment, registration, and documentation processes.
Respond to general inquiries and direct participants and families to appropriate staff.
Support participant recruitment, outreach, and retention efforts.
Assist with family engagement events and program activities as needed.
Collaborate with program staff to support daily operations and program implementation.
Assist with special projects, events, workshops, and program initiatives.
Support communication efforts between staff, participants, families, and community partners.
Participate in staff meetings, trainings, and organizational initiatives.
Contribute to a positive, organized, and efficient work environment.

Requirements

High School Diploma or GED required.
Minimum of one (1) year of administrative, office management, data entry, or program support experience.
Experience in maintaining databases, participant records, and confidential information preferred.
Experience providing customer service and administrative support in a fast-paced environment.
Background Check
Mandated Reporter Training
Completion of all required DYCD trainings
Additional clearances as required by DYCD and organizational policies

Skills

Strong organizational and recordkeeping skills.
Excellent attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to manage multiple tasks and deadlines simultaneously.
Proficiency in Microsoft Office Suite, Google Workspace, and data management systems.
Ability to maintain confidentiality and exercise discretion.
Strong customer service and interpersonal skills.
Ability to work independently and collaboratively as part of a team.
Data Management
Administrative Operations
Organization & Planning
Attention to Detail
Customer Service
Communication
Collaboration
Accountability
Time Management
Continuous Improvement
Ability to sit, stand, and work at a computer for extended periods of time.
Ability to lift and transport office supplies and materials up to 25 pounds.
Ability to move throughout the facility as needed.
Ability to travel locally for trainings, meetings, and program-related activities as needed.

Experience Level

Minimum of one (1) year of administrative, office management, data entry, or program support experience.

Education Level

High School Diploma or GED required.
Associate's Degree in Business Administration, Office Administration, Information Systems, Human Services, or a related field preferred.

Benefits

Free uniforms
Training & development

About the Company

Hands That Make A Difference is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We celebrate diversity and are committed to creating an environment where all employees, participants, and families are treated with dignity, respect, and fairness.

Equal Opportunity

Hands That Make A Difference is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We celebrate diversity and are committed to creating an environment where all employees, participants, and families are treated with dignity, respect, and fairness.