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About the Role
Own the end-to-end product strategy and execution for the Félix App, our WhatsApp experience, and our core Messaging Gateway. Drive the surface portfolio roadmap, optimize provider economics, and ensure a seamless conversational experience across channels. Build intuitive user touchpoints for millions of Latino immigrants and empower internal teams with scalable gateway integrations.
Responsibilities
- Own the surface portfolio and roadmap, from prioritization and research through launch.
- Own the Felix app end to end, from product strategy and requirements through delivery.
- Own WhatsApp strategy, the Meta relationship, and optimization of provider capabilities, constraints, and economics.
- Ensure every surface preserves the shared conversational experience while adapting to channel capabilities.
Requirements
- Strong product craft in customer-facing user interfaces, ideally across mobile apps, web, messaging, or other multichannel experiences.
- Experience partnering closely with Product Design and Engineering to turn user needs into intuitive interaction patterns and polished shipped experiences.
- Strong understanding of usability, information architecture, accessibility, experimentation, and behavioral product metrics.
- Ability to reason about how a shared experience should adapt to the capabilities and constraints of different surfaces.
- Technical fluency is strongly preferred, particularly experience with APIs, integrations, messaging infrastructure, platform constraints, or third-party technology partners.
- Advanced Spanish and English level.
- Equivalent competencies in any of the above will also be considered.
Skills
- APIs
- Integrations
- Messaging infrastructure
- Mobile apps
- Web
- Messaging
- Multichannel experiences
- Usability
- Information architecture
- Accessibility
- Experimentation
- Behavioral product metrics
Experience Level
- Senior
Salary/Compensations
- Competitive salary
Benefits
- Initial stock options grant
- Annual performance bonus
- 401(k)
- Health, dental, and vision plans
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
About the Company
- At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances.
- Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message.
- We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
- We are a hyper-growth Series C company, backed by over $200 million in funding from top-tier global investors.
- Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.
- We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
- We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get sh*t done with urgency and focus.
- Joining Félix means you will be part of a team building a legacy, a company that will outlive us all.
- This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long.
- We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence.
- We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better.
- We are building the future, today.
Equal Opportunity
- At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.
- This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.